Having problems with my download speed

By John krass
Aug 22, 2013
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  1. So this is my current situation.

    I don't know why my download is so low, sometimes it's skyhigh (~60mbps) and sometimes it doesn't even make the 1 mbps I'm hooked on straight to our main modem I even put off Wi-fi and everything and I still have around 5mbps please help :(
  2. cliffordcooley

    cliffordcooley TS Guardian Fighter Posts: 8,430   +2,822

    Contact your ISP and tell them your download rates are fluctuating. They have ways of testing for problems with the lines.
  3. Blkfx1

    Blkfx1 TS Evangelist Posts: 851   +201

    Just curious,what speeds are you paying for? And, as cliffordcooley suggested, It would probably be best to contact your ISP.
  4. Jad Chaar

    Jad Chaar TS Evangelist Posts: 6,477   +965

    Yeah, you need to know what speeds the ISP is promising you.

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