TechSpot

hd recognition problems, omg

By eusair
Jan 15, 2006
  1. i recently purchased a 400gb seagate sata NL35.1 hard drive. everything seemed fine for a while. i partitioned the drive and transferred the data from another, smaller sata hd to it with the intentions of installing win xp on the smaller sata drive.

    well, i woke up this morning to an unpleasant sound and an error message on the screen. my new 400gb hd with about 160gb of data on it was making a 'scurrying' kind of sound. it spins up, then stops, then tries again, at constant intervals. it seems like it is scanning part of the disk, then stopping because it can't find what it is looking for. now when i reboot, the drive is not found and windows won't load properly unless i disconnect the hd completely from the computer. having it connected causes windows to load in REAlly slow motion.

    ironically, i had just finished preparing everything in order to install new OS. last night, i began the windows setup process and discovered that my floppy drive isn't working (needed to install scsi drivers), so i can install windows on my smaller sata hd. i figured i would do this and see if a new win install will load more easily with the 400gb hd attached. the floppy drive used to work. now it won't read or write to a any disk.

    i checked the event log. there is nothing in the log for 6 hrs before this. happened.

    4 occurances of:

    Event Type: Warning
    Event Source: Ftdisk
    Event Category: Disk
    Event ID: 57
    Date: 1/15/2006
    Time: 5:38:41 AM
    User: N/A
    Computer: NAME
    Description:
    The system failed to flush data to the transaction log. Corruption may occur.
    --------------------
    Event Type: Error
    Event Source: PlugPlayManager
    Event Category: None
    Event ID: 12
    Date: 1/15/2006
    Time: 5:38:41 AM
    User: N/A
    Computer: NAME
    Description:
    The device 'ST340083 2NS SCSI Disk Device' (SCSI\Disk&Ven_ST340083&Prod_2NS&Rev_5.00\5&25c55ca2&0&000) disappeared from the system without first being prepared for removal.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 ....
    ---------------------------------------
    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date: 1/15/2006
    Time: 5:38:41 AM
    User: N/A
    Computer: NAME
    Description:
    Application popup: Windows - Delayed Write Failed : Windows was unable to save all the data for the file J:\$Mft. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
    ---------------------------------------------
    Event Type: Information
    Event Source: Application Popup
    Event Category: None
    Event ID: 26
    Date: 1/15/2006
    Time: 5:38:41 AM
    User: N/A
    Computer: NAME
    Description:
    Application popup: Windows - Delayed Write Failed : Windows was unable to save all the data for the file J:\System Volume Information\_restore{71DF44D9-8D52-42DD-82F6-4176545A595B}. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
    ---------------------------------------------------------
    Event Type: Warning
    Event Source: Ntfs
    Event Category: None
    Event ID: 50
    Date: 1/15/2006
    Time: 5:38:41 AM
    User: N/A
    Computer: NAME
    Description:
    {Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 04 00 04 00 02 00 52 00 ......R.
    0008: 00 00 00 00 32 00 04 80 ....2..€
    0010: 00 00 00 00 9d 00 00 c0 ......À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 9d 00 00 c0 ..À
    ---------------------------------------------------------

    there were several others things that happened at the same time; 21 in all. most of them don't appear to be very unique, so i didn't list them here. later that morning are the following:

    Event Type: Error
    Event Source: SI3112
    Event Category: None
    Event ID: 9
    Date: 1/15/2006
    Time: 7:19:31 AM
    User: N/A
    Computer: NAME
    Description:
    The device, \Device\Scsi\SI31121, did not respond within the timeout period.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 10 00 01 00 66 00 ......f.
    0008: 00 00 00 00 09 00 04 c0 .......À
    0010: 01 01 00 50 00 00 00 00 ...P....
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 07 00 00 00 ........
    -------------------------------------------------------
    Event Type: Error
    Event Source: SI3112
    Event Category: None
    Event ID: 9
    Date: 1/15/2006
    Time: 8:26:58 AM
    User: N/A
    Computer: NAME
    Description:
    The device, \Device\Scsi\SI31121, did not respond within the timeout period.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 10 00 01 00 66 00 ......f.
    0008: 00 00 00 00 09 00 04 c0 .......À
    0010: 01 01 00 50 00 00 00 00 ...P....
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 07 00 00 00 ........
    --------------------------------------------------------
    Event Type: Warning
    Event Source: Ftdisk
    Event Category: Disk
    Event ID: 57
    Date: 1/15/2006
    Time: 8:52:27 AM
    User: N/A
    Computer: NAME
    Description:
    The system failed to flush data to the transaction log. Corruption may occur.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 01 00 be 00 ......¾.
    0008: 02 00 00 00 39 00 04 80 ....9..€
    0010: 00 00 00 00 0e 00 00 c0 .......À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    --------------------------------------------------------------
    Event Type: Error
    Event Source: PlugPlayManager
    Event Category: None
    Event ID: 12
    Date: 1/15/2006
    Time: 8:52:27 AM
    User: N/A
    Computer: NAME
    Description:
    The device 'ST340083 2NS SCSI Disk Device' (SCSI\Disk&Ven_ST340083&Prod_2NS&Rev_5.00\5&25c55ca2&0&000) disappeared from the system without first being prepared for removal.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 00 00 00 00 ....
    ---------------------------------------------------------
    i woke up about 15 mins later and had no choice but to reset the computer. my other hd's seem to work as good as ever.

    interestingly, i found all of the same entries above in the log from the previous night. yesterday morning, i also had to reboot, which i did without problems. therefore, i didn't think much of it until now.

    i'm agonizing over this. i have TONS of data on that hd, inluding everything (progs, codecs, drivers, etc.) that i need for the new win xp install. i thought it was the safest place!!

    is the mft or the boot sector screwed up on the hd? what could be going on. a brand new hd suddenly failing me. I can't afford that, monitarily or mentally. dear god!! please help me fix this.

    what it wrong with my floppy drive. it worked 2 weeks ago when i wrote the scsi drivers to a disk. maybe if i do the new windows install i can know more.

    this is horrible!
     
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Since it says that the hard drive "disappeared" all by itself, then it is either a serious HD issue or problems with controller/cabling. Could be bad sectors otherwise.

    Since the problem occurs during the night, then maybe it is something with power management? Turn off all kinds of suspend/hibernate stuff.

    Install latest BIOS, drivers, etc. Check HD cables. And test the hard drive with the Seagate diagnostics utility.
     
  3. jmbehrens

    jmbehrens TS Rookie

    Similar problem

    Hey I'm having the same problem, I think. Started with the grinding/scurrying sound you mentioned happening from time to time, then the delayed write failed errors, and now the drive has disappeared completely... have you resolved this problem?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Replace the drive...
     
  5. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,714   +397

    jmbehrens - did you read Nodsu's post?
     
  6. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    you may have got a head crash
    if you did, evey time you try to use the drive pieces of the drive will get caught
    under the head and more damage will happen
    grinding is a bad thing
    most drives should be run for a coupla days before committing to prolonged data write , write a little at a time, break it in
    hope you did not delete data on other drive
     
  7. spasmis

    spasmis TS Rookie

    hi

    i have the same problem with my external only it only seems to be a problem with my computer....it boots up on all my friends' laptops and works fine. as well....once the external stopped working so did my USB memory stick and both my cd/dvd drives started fritzing. USB ports are sketchy at best.

    so first my specs

    HP K636de
    AMD athlon 64 3200+
    1gb memory
    160gb hd
    win xp sp2
    LITE-ON DVDRW SOHW-802s (does not read most dvd discs anymore-movies, blank, etc. just cds)
    SAMSUNG DVD-rom SD 616E (dont know what problem is...i just dont even use it)
    Nvidia geforce 5500 256mb

    external HD
    TEAC HD-35 PUK-A 250GB


    just checked the log....and im rather scared by the amount of warnings and information things

    they all say one of these....
    regarding the external
    error with \device\harddisk5\D (symbolic name is IO_WARNING_PAGING_FAILURE)

    there is approximately 100+ warnings within 35 seconds

    if there is ANY information you need from me or if i posted this in the wrong area please let me know. also when giving advice could you babystep it or post links on how to changesettings/update/reinstall etc. i grew up with macs but have been using windows for 3 years so i am not that tech savvy on this OS. this whole issue really sucks.
     
  8. DJosephDesign

    DJosephDesign TS Rookie

    I just had this problem start this morning. I was watching a video on my external HD when the video stopped. I tried some things and then discovered that my external HD didn't appear to be working. I turned it off and back on, and XP told me that there was a malfunction. All of my other USB external HDs now give the same error on this desktop. But all of them work on my other computer.

    I have about 100 EventID 51 errors in my log, and one EventID 57 error.

    My first suspicion was that the USB ports somehow went bad. So I tried all of them to no avail. Then I tried my USB tablet, and it worked fine in any of the same ports. So it appears the problem is specific to external HDs.

    Any help would be appreciated.
     
  9. DJosephDesign

    DJosephDesign TS Rookie

    I just found this thread, which suggests shutting down the computer and physically unplugging the power for about half an hour. I'll try this and post back if it worked.
     
  10. DJosephDesign

    DJosephDesign TS Rookie

    I'm sorry for the multiple comments, but I thought everyone would like to know that the power-down method worked for me.
     
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