I joined this forum hoping to get some help with my laptop. I have a Toshiba Satellite. I have been having lots of problems with it and decided to use the recovery and applications disk that came with the comouter and restore it back to factory defaults. However, when i follow the directions to do the recovery I get an error message and the computer shuts down. I tried it a few times and am unable to doa recovery. My laptop is useless right now. Can anyone help?