Hi everyone, I'm Jen. I joined because I had the need to set up a PC for the first time a few months ago. I am a MAC user but teach some online classes. The Univeristy requires that I use a PC to teach for them because they don't know how to provide support for the MAC and can't afford to have me offline when I'm supposed to be teaching! Anyway, I got a hand-me-down Dell from my folks. I wiped the hard drive and tried to start fresh. Silly me. I found this group on the web and joined!