I am an attorney in Tampa, FL. Bacause I am a solo practitioner, I am also my computer administrator. I have joined this forum, because I have problems with my computers from time to time. Currently, I am having a problem with my computer that is affection my entire business. I am running windows XP pro. I thought I had a virus, but now think I have a memory problem. I am trying to rule out software first. When I start up, I get the following message: Windows could not start because the following file is missing or corrupt: System32\Drivers\Ntfs.sys You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM. Select 'r' at the first screen to start repair. When I go through the setup file to start repair, Windows XP asks me for the administrators password. I don't remember what the password is that I set. After three tries, I have to reboot and go through the setup again. I have seen the thread that says this may be a bad memory problem, but I wanted to try to fix my windows installation first, before I buy new memory. I have followed the method set forth in the first post in the Windows OS Forum on Read: HOW TO: Repair Windows XP/2000 if you are unable to boot into Windows, but I have had a different problem. I have posted the following post: I don't get the option to recover after I press Enter to install instead of selecting 'r' for recover. I do get the license screen, and I hit F8. I then get a screen that requires me to choose between the partitions I created when I originally set up the XP installation. I can set up Windows XP on the selected partition, delete the selected partition or create a partition in the unpartitioned space. If I select the large partition and shoose to set up Windows XP on the large partition, I get a screen that gives me a warning that I may not want to install windows twice on the same partition. This is where I stop, because I am scared that I will wipe out my data if I select to continue at this point. If I select r for recovery, Windows XP asks me for the administrators password. I don't remember what the password is that I set. After three tries, I have to reboot and go through the setup again. Does anyone know how to get a password that will override my administrator's password? What do I do?