Hello fellow TechSpot OpenBoards members! I am here to not only fix problems my parents have with computers, but also to learn in the process. Now, I am sorry to say this, but you will all find out later: I know very little about computers. Complex computer terminology is not my forte. If information is necessary in fixing my problems, I will try my best to find things out, so please bear with me. Thank you for adding me to the community!