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Hello Everyone!

By Foxy2_angel
Jan 18, 2008
  1. Hope everyone is doing good tonight. I don't have a clue on how this works, but I have a problem. Not related to my PC, its my friends PC...she has a virus and malware trojan of some sort. I'm going to be the one to fix it, since she doesn't have a clue about computers.

    But I know I'm only supposed to introduce myself here, and I appologize.
    I'm pretty good at fixing computers, but I have a lot to learn...
    I guess that's all for now.
    Thanks for listening!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hi Foxy2_angel and welcome to TechSpot
    You can find helpful info here for your virus/malware issue

    To access technical support you will need to go to Here into the appropriate forum for any problems you may have.

    You can also access many online TechSpot guides Here

    Please read all guidlines and TOS Here before posting.

    Guide to Making a Good Post/Thread

    Also it is customary to post your system specs in Edit Profile:

    Enjoy your Stay :)
     
  3. Foxy2_angel

    Foxy2_angel TS Rookie Topic Starter

    Malware/Worms/Viruses

    Hi,

    Ok, this is my friend Sandy's computer with infected files...
    Nothing showed up in Safe Mode...everything was clean. Only while running windows does any infection show up. Somehow I ended up with 4 log files, one of them is broken down into two parts.
    I hope you can help us...it took me almost 3 days to try an fix this. I had no idea these 15 steps would take so long...Just hope it works.
    Looking forward to hearing from u soon.
    Thanks for taking the time to help my friend out.
    Diane
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hi Foxy2_angel

    You are presently in the Introduce yourself forum.

    Therefore we cannot reply to you regarding your issues

    As stated in my previous post, you must create a new thread in the correct forum. being THIS one

    Continually posting here, may cause this thread to be closed by the TechSpot Admiin.

    Please create a new thread.
     
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