Hi, this is my first time entering a post. Ive scoured through previous posts but haven't been able to solve my current problem. I was connected to the internet thru dial up. I recently had time warner come out and install the cable and modem. Unfortunately I still do not have a high speed connection. I can access the internet only through the dial up. The cable company says that the modem is working correctly and that the problem is either with AOL or my computer. I checked with AOL. Without the phone line I am unable to access the internet explorer so apparently my computer is disconnecting the ISP??? Can anyone help me?? Im totally lost. Thank you.