Hello,
I'm having troubles removing a virus with my AVG.
I scan the computer, find the viruses and i can't delete them it say's i don't have remission with my current user. and if i try to change the user (through the pop up messages from AVG not from the normal screen) it say's that can't login to the user.
it finds 52 that's !!! and can't delete them.
i think i have a cupple of other viruses as well.
i don't want to format my computer because then all my data will be lost.
please can you help me fix my problems ?
i added my log files as you request. and i added a screen shot of the message AVG says.
PLEASE ?
p.s
I cut the AVG scan in the middle because i just wanted to show you the message it says.
I'm having troubles removing a virus with my AVG.
I scan the computer, find the viruses and i can't delete them it say's i don't have remission with my current user. and if i try to change the user (through the pop up messages from AVG not from the normal screen) it say's that can't login to the user.
it finds 52 that's !!! and can't delete them.
i think i have a cupple of other viruses as well.
i don't want to format my computer because then all my data will be lost.
please can you help me fix my problems ?
i added my log files as you request. and i added a screen shot of the message AVG says.
PLEASE ?
p.s
I cut the AVG scan in the middle because i just wanted to show you the message it says.