Help, can't get laptop to find wireless printer?

By mkgolfer
Jan 13, 2008
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  1. Hi,
    I have a Toshiba laptop and just purchased a HP Photosmart wireless printer. My husband set it all up and we used it for awhile, then all of a sudden, when I went to print, I no longer saw the HP Photosmart on the list of printers to chose from. I've tried downloading the CD that came with it, but it keeps saying... Can not find printer. I have a linksys wireless connection, and i DO have a connection to the internet. WHen I go to control panel and printers, the Local Area Network has an X on it!? I'm thinking back, and maybe awhile ago, I was attempting to clean up my computer with all the software, deleting some of my son's games, etc, and may have deleted the W-LAN somewhere?! Can you help me put it back??
    Thanks,
    Jeannette from Jacksonville
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Go here, and select Start detection

    If this does not work then you will need to confirm your printer's IP address

    If you do not know this you may need to refer to the manual, or do the following.

    Press the wireless button on the printer
    Then press the button that scrolls through the options
    Until print configuration appears
    Then print it
    (the above is just an example - as I do not know your printer)

    Now you can install the printer through Windows Printers

    Go to Control Panel - Printers
    Select add printer
    Select a local printer (top one) and untick automatically detect
    Next
    Select create a new port
    Select HP ...TCP/IP (if exists) If it doesn't exist select Standard TCP/IP
    Next
    Next
    Printer Name: HP Photosmart
    Port Name: (enter your IP address ie 192.168.0.1 <-note this is not it)
    Next
    And after this not sure - but it's probably: Next then Finish

    Now print a test page to the new "HP Photosmart" printer, you just created

    Did that work ?
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