Help - Daily BSOD

By aliceale
Oct 12, 2005
  1. I am getting the ever so intriguing blue screen of death on a daily basis. Generally, when I look at my computer before going to work, there is just a blank blue screen and my computer is locked up. Occasionally I will get a blue screen with a page_fault error. Attached are my last 5 minidumps. I also have saved the files that I upload to Microsoft when I "recover from a serious error" if they will help. Thanking you in advance for any help.


    P.S. I have removed the cover, reseated the Ram,checked for dust, and moved the CPU to be better ventilated space. Unfortunately it didn't help. Thanks again.
  2. MJoannides

    MJoannides TS Rookie

    I also am getting a daily BSOD. I keep getting two error messages: driver_IRQL_not_less_or_equal and worker_thread_returned_at_bad_IRQL. I'll be in the middle of working and the computer will try to reboot itself. The reboot will fail and I will get one of the two error messages listed above.

    I have tried reinstalling the OS and I updated my BIOS version. No new devices have been installed. I'm attaching 5 minidumps. Could someone please review them and point me towards the culprit? Thanks so much!
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi Alicea,

    Do you install Norton Internet Security? If yes, it maybe the culprit.
  4. aliceale

    aliceale TS Rookie Topic Starter

    I do have Norton Internet Security. Should I disable it, or is there anything I can do to correct the BSODs? Thanks for your help.

  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    Uninstall Internet Security may resolve the problem.
  6. aliceale

    aliceale TS Rookie Topic Starter

    I disabled it last night and no BSOD so far. Thanks for your help, but really irritating to buy something and have it not work and cause problems!!
  7. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    What version of Internet Security do you use? I want to publish it at this forum. We will let Norton aware of this problem and provide a permanent solution.
  8. aliceale

    aliceale TS Rookie Topic Starter

    I have Internet Security Version and Norton Anti-Virus I haven't had a BSOD since I disabled Internet Security. Thanks again for your help. Alicea
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