gbhall
Posts: 2,419 +77
Bought two of these devices from ebay - no reason to suspect they are faulty in any way - lights etc perform as others we already have.
problem is, they were previously used, and have already been assigned a TCP/IP address and name by a previous user, which I can see on the self-test print page.
But I cannot see these devices in the netport manager software. I have manuals for them, and the hard reset to factory status is to hold down print-test button while powering on, but this does not seem to work.
Other problem (probably the reason they cannot be seen in manager) is I cannot even ping them on my network. I have a netgear 24-port switch off a Novell 6.5 server, and have an idea that either the server or the switch is not permitting communication due to IP segment rules.
I am not a network guru and am at a loss as to what to do next ? Any suggestions gratefully received...
problem is, they were previously used, and have already been assigned a TCP/IP address and name by a previous user, which I can see on the self-test print page.
But I cannot see these devices in the netport manager software. I have manuals for them, and the hard reset to factory status is to hold down print-test button while powering on, but this does not seem to work.
Other problem (probably the reason they cannot be seen in manager) is I cannot even ping them on my network. I have a netgear 24-port switch off a Novell 6.5 server, and have an idea that either the server or the switch is not permitting communication due to IP segment rules.
I am not a network guru and am at a loss as to what to do next ? Any suggestions gratefully received...