TechSpot

help! homepage is wrong

By sufihakim
Jan 27, 2007
  1. my homepage is supposed to be yahoo.com but it is directed to an another website. please help. and theres a popup saying that my computer is infected. i already run AVG antivirus and spyware so what do i do next?

    heres the HJT log
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your system is infected with various nasties.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.

    Regards Howard :wave: :wave:

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. sufihakim

    sufihakim TS Rookie Topic Starter

    its still the same

    heres the HJT log
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You have not provided an AVG Antispyware log as requested. Please do so in your next reply.

    Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.


    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ALCMTR.EXE

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

    O20 - Winlogon Notify: rpcc - C:\WINDOWS\system32\rpcc.dll

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    ALCMTR.EXE<Search your system for this file and delete all instances found.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\system32\rpcc.dll

    Once your system has rebooted, rehide your protected OS files.

    Post a fresh HJT log as well as an AVG Antispyware log.

    Regards Howard :)

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. sufihakim

    sufihakim TS Rookie Topic Starter

    here it is

    the homepage still wrong though
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.


    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ctpmon.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKCU\..\Run: [ctpmon] ctpmon.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\WINDOWS\system32\ctpmon.exe

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. sufihakim

    sufihakim TS Rookie Topic Starter

    seems that i cant delete the ctpmon.exe on task manager

    theres a warning saying windows has detected spyware infection which corrupted the registry.
    it is recommended to load update to prevent data loss.windows will now download and install the most-up-to-date software for you
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

    2. Download the attached avengerscript.txt and save it to your desktop

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

    3. Now, start The Avenger program by double clicking on its icon on your desktop.

    Under "Script file to execute" choose "Load script from file".
    Now click on the folder icon which will open a new window titled "open Script File"
    navigate to the file you have just downloaded, click on it and press open
    Now click on the Green Light to begin execution of the script
    Answer "Yes" twice when prompted.

    4. The Avenger will automatically do the following:

    It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    On reboot, it will briefly open a black command window on your desktop, this is normal.
    After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

    5. Please attach the content of c:\avenger.txt into your reply.

    when it reboots and post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. sufihakim

    sufihakim TS Rookie Topic Starter

    theres no link to the avenger program
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Sorry, fixed now.

    Regards Howard :)

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  11. sufihakim

    sufihakim TS Rookie Topic Starter

    the warnings have disappeared

    but i still cant change the homepage.
     
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ctpmon.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKCU\..\Run: [ctpmon] ctpmon.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    ctpmon.exe Search your system for this file and delete all instances of it. If you have any problems in deleting it, let me know the full filepath to it`s location.

    Reboot your system and post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  13. sufihakim

    sufihakim TS Rookie Topic Starter

    filepath :C:\WINDOWS\system32\ctfmon.exe
     
  14. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    It was the filepath to ctpmon.exe I wanted(if there) and not ctfmon.exe. Do not delete ctfmon.exe as this is a legit file.

    Your HJT log is now clean.

    If you`re still having problems with your homepage, please give me details of where it`s taking you to.

    Regards Howard :)

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  15. sufihakim

    sufihakim TS Rookie Topic Starter

    thanks its ok now. cheers mate
     
  16. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    That`s excellent new.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of sufihakim only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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