Help! I cannot remove trojan muquest from my computer

By deanyoung78
Dec 19, 2005
Topic Status:
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  1. Hi,

    I am running Norton Antivirus and it says it's found Trojan muquest on my computer. However, it cannot delete it. It says it does and it reappears again. I followed the instructions they give on their website (shutting off windows recovery, updating virusdefinitions, scanning, deleting files, etc...), but it's still there. Any ideas?

    :suspiciou

    Thank you!
  2. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

  3. deanyoung78

    deanyoung78 Newcomer, in training Topic Starter

    Tried that...

    Yep, I've done all that. Followed all the instructions on the symantec page (I do have Norton on that computer), but it doesn't seem to be removed. My computer is still acting extra-slow, especiall for some programs like MSN messenger.

    Don't know what to do. lol
  4. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

  5. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    you did turn off system restore before cleaning?
  6. deanyoung78

    deanyoung78 Newcomer, in training Topic Starter

    Yep

    Did turn off the system restore... I will try another anti-virus program. Maybe that will do the trick.
  7. Rage_3K_Moiz

    Rage_3K_Moiz Sith Lord Posts: 7,282   +24

    Try using Eset's NOD32. It will probably remove the Trojan safely and effectively.
  8. deanyoung78

    deanyoung78 Newcomer, in training Topic Starter

    Thanks, I'll check that one out
  9. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

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