Help! I have a new Dell desktop and the Internet Explorer is not woking.

By Tish Bird
Jan 14, 2006
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  1. I have a new Dell desktop with Windows XP home edition. The software is corrupt. I have config /release, / renew/ etc. Spent hours with Dell and they want $99 to fix something that has never worked! There has to be a way to make it work. I have already restored. I ran Spybot, McAffee, AVG. My laptop works fine. Can I boot IE from my laptop to the desktop? There's something fishy trying to charge me for fixing Windows XP when it has never worked! What can I do?
  2. hewybo

    hewybo TechSpot Maniac Posts: 570

    Tried this?

    Have you gone to MS and tried to download IE latest version? This might overwrite whatever the problem is. ? If you have NO active browser, go to Start>all programs> Windows update. Just a thought. :knock:
  3. SCHUMIinSA

    SCHUMIinSA Newcomer, in training Posts: 162

    Do other browsers like Opera or Mozilla Firefox work?

    If they do then don't bother. Internet Explorer is crap compared to the other browsers out there.
  4. Tish Bird

    Tish Bird Newcomer, in training Topic Starter

    new to this

    How can I get another browser?. The desktop is only 7 months old and I'm sorry I went with Dell. My laptop is fine. There should be a way to transfer IE to the desktop. You seem like you know what you're talking about. I never have been a techie, although I should have gotten a BET from USF 20 yrs. ago. I only know all the first generation languages. I have a BA is Information Systems and am about to get a Masters in Human Resources. I feel like an ***** when it comes to this. Thanks, Tish
  5. hewybo

    hewybo TechSpot Maniac Posts: 570

    Have you tried Windows update to try to download IE? How about System Restore? There's gotta be a way. Also, have you scanned for spyware/viruses?
    Sorry- just re-read your first post, and you've tried restore already. I dunno- not educated enough yet. Maybe one of the smart ones will show up with a fix. Good luck. :eek:
  6. SCHUMIinSA

    SCHUMIinSA Newcomer, in training Posts: 162

    Just download Opera off the net. It is currently my favourite browser.

    Just google for Opera.
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