I have a new Dell desktop with Windows XP home edition. The software is corrupt. I have config /release, / renew/ etc. Spent hours with Dell and they want $99 to fix something that has never worked! There has to be a way to make it work. I have already restored. I ran Spybot, McAffee, AVG. My laptop works fine. Can I boot IE from my laptop to the desktop? There's something fishy trying to charge me for fixing Windows XP when it has never worked! What can I do?