Help- IE v7 security worries

By seraphina
Feb 19, 2007
  1. Hi

    I'm pretty much a tech no-nothing, but I've become alarmed about a potential security situation today. Hoping to get some (simple!) advice.

    Have been contacted by ebay to tell me that my credit card has been used to open an anonymous new ebay account (I knew nothing about this). I've checked, and there's been no unauthorised activity on my account, or money missing (ditto with my paypal account).

    However, I've now become worried that there is a problem with Internet Explorer's security status. I recently upgraded to version: 7.05730.11IS.

    It seems that whenever I visit a site which should be secure and security protected - even if I'm asked to sign in and then do so - there is no padlock symbol in my browser to indicate the site iss security locked. When I click on the page and check properties this also lists that the site is "not secure".

    Does anyone know if it's been compromised in some way and I've been broadcasting my details openly? Is there anyway to check IE's security status?

    Any advice that a tech-challenged user can follow would be REALLY appreciated.

    Thanks in advance.
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    This all sounds very suspicious to me.

    Was this contact via email and did you click any links within the email? It`s quite possible, that if you were contacted via email, it`s some kind of scam.

    I`d like to check, to see if you have any malware on your system.

    Go and read this thread HERE, then post a HJT log as an attachment into this thread.

    Regards Howard :)
  3. seraphina

    seraphina TS Rookie Topic Starter Posts: 29

    Yes, it sounded very suspicious to me too. so, no, I didn't click any link in the email but went directly to ebay and logged in there. Copies of the email were present in the ebay message system and I used their "contact us" service to let them know it was a bona fide security concern.

    However, I also went on to check my bank account and paypal account online using IE, which probably wasn't so smart.

    HJT log attached as requested.

    Many thanks

    That upload may not have worked. Second try...
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean as a whistle.

    It looks like the email was genuine then.

    I suggest you contact your bank and your paypal account and tell them what`s happened. They should be able to take preventative measures, before anything untoward happens.

    Regards Howard :)
  5. jobeard

    jobeard TS Ambassador Posts: 9,145   +597

    This highly likely to be a known eBay phishing scam.

    This link describes several phishing scams in detail (and yours is slightly different).

    If your merchant EVER needed to notify you, it would direct you to login to you
    account and proceed from there; NEVER giving you a link to click in the email

    You've already been careful to verify the security lock was missing GOOD JOB!

    Use this link to verify that your BROWSER will connect using SSL
    (and in doing so, will show the padlock!). Scroll to the bottom to see the results.
  6. seraphina

    seraphina TS Rookie Topic Starter Posts: 29

    Willdo. Thanks a lot for your time, Howard. Cheers!
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