Help installing External Hard Drive to Laptop

By sanjay123
Feb 11, 2006
  1. I need help, customer service sucks. Here's my situation:
    1. I have a dell 5150 laptop and want to install an external HD.
    2. I purchased the seagate Barracuda 7200.8 HD w/ enclosure. (Model number ST3250823A).
    3. When I pluged it in, the computer detected a "new USB device" and then said "their may be problems with the new device".
    4. Now when I go to "my computers"-->Manage-->Device manager there is a yellow exlcamition point next to the USB Storage.
    5. Also, my computer won't boot up when i have my HD on. My computer will freeze up.
    6. The drive does not show up on my computer.

    Can anyone please help? I just want to use it as an external hd to store my mp3;s.
  2. JMMD

    JMMD TechSpot Chancellor Posts: 854

    Do you have the jumper set correctly on the drive? External enclosures may have different ways they want the junper set.
  3. sanjay123

    sanjay123 TS Rookie Topic Starter


    Tried everything--master/slave. no luck
  4. Georgia Boy

    Georgia Boy TS Rookie

    I have the exact same drive and the exact same problem. I can't boot with the drive powered up. However, if I boot the PC, then connect and power on the Seagate, it will recognize.
  5. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Maybe you can disable booting from USB devices in BIOS or disable USB legacy support?
  6. Georgia Boy

    Georgia Boy TS Rookie

    I solved the problem with my setup. I opened the enclosure and removed the jumper, setting the drive to "slave" mode. Works great now with no boot or recognition problems.
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