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help !! no sound watsoever

By chchamp
Jan 14, 2007
  1. i just reinstall windows xp and when i tried to install realtek ac'97 driver, the computer just shuts itself down and restart. when it opens again it says the computer just recovered from a serious error

    here's my spec
    asus p4vp pentium 4 2.0ghz
    ram 1 gb
    i dun think i hav any sound card


    pleeeeaase help. i cant live w/o music !~!
    thx alot
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,322   +621

    go to the device manager
    rht-click My Computer ->Properties->Hardware->device mgr
    click the + on Sound, video, & games to expand the devices
    are there any RED or Yellow marks? if so, where?
    dbl-click on it to get the properties of the device
    and investigate the driver
     
  3. peepnklown

    peepnklown TS Rookie Posts: 126

    I would uninstall the sound from device manager, update hardware changes, and allow Windows [searching Windows updates] to install the sound driver.
    Realtek is a common driver.
     
  4. chchamp

    chchamp TS Rookie Topic Starter

    OK There's a yellow exclamation mark on "multimedia audio controller"
    when i see its property it says theres no driver installed
    so when i tried to install realtek ac 97 driver by letting windows search for itself, the computer just shuts down and restarted itself when the installation was about to finish. When it comes up again, a dialog box comes up saying windows has recovered from a serious error
     
  5. klaw24

    klaw24 TS Rookie Posts: 23

    In Device Manager where u can see the yellow exclamation mark, right-click on the device and choose 'Uninstall'.
    Reboot
    Windows will detect the hardware upon reboot and ask for drivers.
    Cancel the prompt.
    Now use the installation file for the audio drivers that u might have.
    After that, reboot.

    Try it, it just might work...
     
  6. jobeard

    jobeard TS Ambassador Posts: 9,322   +621

    small world -- last night I was helping a friend with this same issue.
    I used this process but it lead nowhere -- no errors, but still no driver either :(

    I've downloaded a large archive for Sound Blaster Live and loaded it to my
    thumbdrive for install at a later time.
     
  7. chchamp

    chchamp TS Rookie Topic Starter

    i also tried that klaw24 but once i installed the driver, the computer just shuts down and restarted itself and thats the problem
     
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