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Help Reading Dump

By xgreek
Nov 6, 2007
  1. Hey guys, I have Vista randomly crashing on me and I can't figure out why. I've tried messing with the drivers, tried disabling onboard sound... it even crashes in safe mode.

    I got one of the dumps, hardware error, I think, but can't make any sense of it. Anyone care to take a stab:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, MCA_ASSERT
    Arg2: 855b4918, Address of WHEA_ERROR_RECORD structure
    Arg3: b6000000, High 32 bits of MCi_STATUS MSR for the MCA bank that had
    the error
    Arg4: 00000181, Low 32 bits of MCi_STATUS MSR for the MCA bank that had
    the error

    Debugging Details:
    ------------------




    WHEA_ERROR_RECORD: !errrec ffffffff855b4918

    BUGCHECK_STR: 0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT: 3

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: Idle

    CURRENT_IRQL: 1c

    STACK_TEXT:
    81ceef84 81fa6e93 00000124 00000000 855b4918 nt!KeBugCheckEx+0x1e
    WARNING: Stack unwind information not available. Following frames may be wrong.
    81ceefa0 81ccec2a 855b4918 855b5de8 00000001 hal!HalBugCheckSystem+0x37
    81ceefc0 81fa6e52 855b5de8 855b5f00 81ceeff4 nt!WheaReportHwError+0x10c
    81ceefd0 81fa6f73 00000003 855b5de8 00000000 hal!IoFlushAdapterBuffers+0x508
    81ceeff4 81fa389f 80152000 00000000 00000000 hal!HalBugCheckSystem+0x117
    00000000 00000000 00000000 00000000 00000000 hal+0x289f


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x124_AuthenticAMD

    BUCKET_ID: 0x124_AuthenticAMD

    Followup: MachineOwner
    ---------
     
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