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Help Remove bgates.exe, and stop the pop up for the download

By brburkett
Jul 14, 2006
  1. I have a similar problem. I have Ishost.exe, and bgates and others...here is my HJT

    I have removed your HJT log as it wasn`t posted as a .txt attachment.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    I have moved your post to it`s own thread. This will save any confusion.

    I am currently analysing your HJT log and will get back to you shortly.

    Regards Howard :wave: :wave:
     
  3. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Download the Pocket Killbox programme from HERE. Extract it, but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.


    Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    Viewpoint\Viewpoint Manager

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ViewMgr.exe
    ishost.exe
    ismon.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad).Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Viewpoint

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    These are the filepaths you need to enter into killbox.

    C:\WINDOWS\system32\ishost.exe
    C:\WINDOWS\system32\ismon.exe

    Once your system has rebooted, turn system restore back on and post a fresh HJT log as a .txt attachment. See HERE for instructions.

    Regards Howard :)
     
  4. brburkett

    brburkett TS Rookie Topic Starter

    okay all done. sorry I took so long, had a small family issue
     
  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    Regards Howard :)
     
  6. brburkett

    brburkett TS Rookie Topic Starter

    thanks!!!!
     
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