Help SOS My Sons Pc Wont Boot Up Not Even From CD

By nopcpro
Jan 4, 2008
  1. id really apreicate some help with my sons pc
    i have the blue screen and famous error message which goes something like this
    we have shut your system down please select from safe mode or safe mode with network ect or last good settings
    i tried booting in safe mode and that dont work
    i tried booting in last good configeration and that dont work
    im running windows xp sp2 on a dell dimension 5000
    i done hardware tests that seemed to work out fine
    i also set up the bios to start from cd/dvd rom as no 1. and i just get a message saying boot device can not be found and i can select try again f1 or set up f2
    whats real strange is a just took the old hard drive out and added a brand new unformatted one hoping it will automaticly read the o.s. instal cd and give me options to install or repair
    i cant even get to a repair stage niether can i get to boot from the o.s. disk
    please help im really stuck
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    OK so brand new formatted drive ? I think
    And Xp Cd in the CD drive
    CD doesn't start

    First confirm your bios is set for CD start as the fist bootable device
    Then confirm your CD is clean (or clean it, ideally)

    Has the Cd drive had any problems in the past ?
  3. nopcpro

    nopcpro TS Rookie Topic Starter

    i have two drives installed

    one is a brand new pioneer dvd in the second tray and the first tray has the original dell also.

    i tried both and they dont work , and i know they are working

    i set my bios using cd/dvd rom drive as no 1

    the cd is clean and in fact is the first time it was ever used , i opened the seal on the disk for the first time 2 days ago

    this is the very first problem i ever had with the computer its sole use is world of warcraft and msn messenger

    thanks ever so much for your time

    p.s. brand new un formatted drive , because i cant get my computer to boot from the cd or boot up at all

    id prefer to try to repair the old drive if i could get the computer to boot from the cd ?

  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Can you just attach the brand new DVD drive as Master and remove (tempoarily) the Dell old CD drive (data cable out will do)

    Go back and confirm in bios Hard Drive is seen and DVD is first boot (again)
    Then try the Windows Disc again

    By the way the new DVD drive is working ? not DOA
  5. nopcpro

    nopcpro TS Rookie Topic Starter

    the new dvd drive has been working fine
    i even did diagnostic test which read from the disk and test passed
    i will try to unplug the the original drive in a sec

    thanks agian

  6. nopcpro

    nopcpro TS Rookie Topic Starter

    its just booted up from the cd after i unplugged the first drive
    i get the repair console now
    now what do i do ?
    use the command fixboot ?
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    If this is a clean install just install Windows

    If you are repairing your Windows do fixboot

    Not sure which one you are fixing here
  8. nopcpro

    nopcpro TS Rookie Topic Starter

    i want to fix my original drive so i use fixboot yes ?
    or shall i do chkdsk first

    then afterwards i will wipe and install o.s. on the new drive as a backup drive

    any suggestions for running a tight setup with two drives ?

  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  10. nopcpro

    nopcpro TS Rookie Topic Starter

    well the pc is working again thanks to you my friend
    im running a couple of updates
    im killing spy and adware at the moment
    i will let it run over night and check entire system for virus just incase
    the dell disk utility is going to check the drive on restart
    i will let you know in the morning if all is well
    i think it wil be fine now
    if you have any other tips for me they would be much apreciated
    thanks again

  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Run CCleaner regulary to keep your system clean
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