help Spyware

[PMSingMOMof3]

Please help. Very new to this stuff. I have to send it in 2 different threads.


Moderator Edit: Please post your HijackThis log as an attachment to this thread. Do not copy and paste if not it will be ignored and/or removed by the moderators.

 

[BlameCanada]

The spyware thread is HERE

Also uninstall Norton/Symantec and AOL.

Install AVG,+ Zone alarm (or Comodo),and Firefox.

 

[momok]

Hi PMSingMOMof3 and welcome to techspot. =)

Important: Please read this thread HERE before you decide whether to clean or reformat your system.

Should you decide to clean your computer, please go ahead to Viruses/Spyware/Malware, preliminary removal instructions and follow the steps given. Do follow all the instructions exactly. They will provide logs for analysis of your system so I will know how to instruct you to proceed.

Thereafter, please post fresh HijackThis, AVG Antispyware and Combofix logs as attachments into this thread. Do not copy and paste your logs if not it will be ignored and/or removed.

Also, please let me know the results of the AVG Antirootkit scan


Regards,
Your friendly momok =)

This thread is for the use of PMSingMOMof3 only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.