Hi. I'm trying to clean up my little brother's computer. He has a fairly new Windows 2000 computer. The problem is that he has gotten spyware so many times, and has installed shareware from the internet so many times... that he now has strange error messages popping up at system startup and shutdown.
I ran the standard disk check / defrag / virus check and cleaned up all that crap. But still these things happen:
At startup:
1) An error message says "Error: Program execution failed."
2) The recycle bin opens (???? I know eh)
At shutdown:
3) Some unknown program freezes and I have to click "End Program"
Also:
4) There is a file "sbw9xup.exe" on the desktop that refuses to be deleted or moved... it says "There has been a sharing violation." so its stuck there.
I have attached my HiJackThis scan below. Can somebody PLEASE PLEASE look at this and tell me what might be the problem(s)? Also I don't know how to get a list of the startup programs in Win2000... I used to just go to msconfig.exe but there seems to be no such thing in Win2000.
Logfile of HijackThis v1.95.0
Scan saved at 10:59:39 PM, on 12/26/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\NavNT\vptray.exe
C:\WINNT\system32\Grxp4exe.exe
C:\QuickTime\qttask.exe
C:\winnt\system32\drivers\etc\rundll32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\daemon\daemon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Messenger Plus\MsgPlus.exe
C:\Program Files\MoodLogic\Service\Updater.exe
C:\Program Files\Winamp\winampa.exe
C:\WINNT\system32\winprotect.exe
C:\WINNT\system32\ctfmon.exe
C:\Skype\Phone\Skype.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Proxomitron Naoko-4\Proxomitron.exe
C:\WINNT\Explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\My Documents\Web Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.syihkugfjctnr.com/GOmZG1rrrllt16UUsLfIJss8jZ_jMlFZQv0fFaDCIrjyeerRrixr_87NXFT4O6Qw.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title=Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer=localhost:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page=C:\WINNT\System32\blank.htm
F0 - system.ini: Shell=Explorer.exe C:\WINNT\svchosts.exe
F1 - win.ini: load=C:\WINNT\svchosts.exe
F1 - win.ini: run=C:\WINNT\svchosts.exe
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
O4 - HKLM\..\Run: [QuickTime Task] "C:\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [rundll32] c:\winnt\system32\drivers\etc\rundll32.exe
O4 - HKLM\..\Run: [hidden32] c:\winnt\system32\drivers\etc\hidden32.exe c:\winnt\system32\drivers\etc\svchost.exe c:\winnt\system32\drivers\etc\ir.conf
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\daemon\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus\MsgPlus.exe"
O4 - HKLM\..\Run: [MoodLogic Updater] C:\Program Files\MoodLogic\Service\Updater.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [satmat] C:\WINNT\satmat.exe
O4 - HKLM\..\Run: [virtual] winprotect.exe
O4 - HKLM\..\Run: [Generic Host Process] C:\WINNT\svchosts.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\RunServices: [virtual] winprotect.exe
O4 - HKLM\..\RunServices: [Generic Host Process] C:\WINNT\svchosts.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Skype] "C:\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: The Proxomitron.lnk = C:\Program Files\Proxomitron Naoko-4\Proxomitron.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4ca.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab27571.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37962.5806597222
O16 - DPF: {A243F6C2-34D2-4549-BCCD-A7BEF759B236} (Seekford Solutions, Inc.'s ssiPictureUploader Control) - http://img.funtigo.com/images/uploader/ssiPictureUploader.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
I ran the standard disk check / defrag / virus check and cleaned up all that crap. But still these things happen:
At startup:
1) An error message says "Error: Program execution failed."
2) The recycle bin opens (???? I know eh)
At shutdown:
3) Some unknown program freezes and I have to click "End Program"
Also:
4) There is a file "sbw9xup.exe" on the desktop that refuses to be deleted or moved... it says "There has been a sharing violation." so its stuck there.
I have attached my HiJackThis scan below. Can somebody PLEASE PLEASE look at this and tell me what might be the problem(s)? Also I don't know how to get a list of the startup programs in Win2000... I used to just go to msconfig.exe but there seems to be no such thing in Win2000.
Logfile of HijackThis v1.95.0
Scan saved at 10:59:39 PM, on 12/26/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\Ati2evxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\atiptaxx.exe
C:\Program Files\NavNT\vptray.exe
C:\WINNT\system32\Grxp4exe.exe
C:\QuickTime\qttask.exe
C:\winnt\system32\drivers\etc\rundll32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\daemon\daemon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Messenger Plus\MsgPlus.exe
C:\Program Files\MoodLogic\Service\Updater.exe
C:\Program Files\Winamp\winampa.exe
C:\WINNT\system32\winprotect.exe
C:\WINNT\system32\ctfmon.exe
C:\Skype\Phone\Skype.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Proxomitron Naoko-4\Proxomitron.exe
C:\WINNT\Explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\My Documents\Web Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.syihkugfjctnr.com/GOmZG1rrrllt16UUsLfIJss8jZ_jMlFZQv0fFaDCIrjyeerRrixr_87NXFT4O6Qw.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title=Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer=localhost:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page=C:\WINNT\System32\blank.htm
F0 - system.ini: Shell=Explorer.exe C:\WINNT\svchosts.exe
F1 - win.ini: load=C:\WINNT\svchosts.exe
F1 - win.ini: run=C:\WINNT\svchosts.exe
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [Gravis Xperience Driver Support] Grxp4exe.exe /init
O4 - HKLM\..\Run: [QuickTime Task] "C:\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [rundll32] c:\winnt\system32\drivers\etc\rundll32.exe
O4 - HKLM\..\Run: [hidden32] c:\winnt\system32\drivers\etc\hidden32.exe c:\winnt\system32\drivers\etc\svchost.exe c:\winnt\system32\drivers\etc\ir.conf
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\daemon\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus\MsgPlus.exe"
O4 - HKLM\..\Run: [MoodLogic Updater] C:\Program Files\MoodLogic\Service\Updater.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [satmat] C:\WINNT\satmat.exe
O4 - HKLM\..\Run: [virtual] winprotect.exe
O4 - HKLM\..\Run: [Generic Host Process] C:\WINNT\svchosts.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\RunServices: [virtual] winprotect.exe
O4 - HKLM\..\RunServices: [Generic Host Process] C:\WINNT\svchosts.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Skype] "C:\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: The Proxomitron.lnk = C:\Program Files\Proxomitron Naoko-4\Proxomitron.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {217234FC-041F-4F27-84AB-8329440C4DED} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4ca.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...le.com/samantha/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab27571.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37962.5806597222
O16 - DPF: {A243F6C2-34D2-4549-BCCD-A7BEF759B236} (Seekford Solutions, Inc.'s ssiPictureUploader Control) - http://img.funtigo.com/images/uploader/ssiPictureUploader.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab