Help to restart my PC

Feb 25, 2010
  1. Help I turned on my computer to find this error on a black screen.

    Windows would not start because the following file is missing or corrupt:

    You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM.
    Select 'r' at the first screen to start repair.

    I don't have the original Setup CD-ROM.

    I'm not computer illiterate so need all the help i can get.
    I've had my pc for a few years.

    My pc is an Emachines 3240 with Windows XP Home Edition.

    Help would be gratefully appreciated.
  2. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Does it allows you to boot into safe mode? or safe mode with command prompt?
  3. TGOOD

    TGOOD TS Rookie Topic Starter

    I am so ignorant when it comes to doing anything on my pc so wouldn't even know where to begin to try re-booting!
    Thank you for getting back to me and would be grateful if you could run through that process? :)
  4. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    Its ok, we all start from about the same level :)

    Please keep pressing F8 key once the Power On Self Test (POST) is completed (i.e. when you turn on system it shows info about motherboard/processor/ram etc.).

    Once, windows detect F8 key, it will present you with various options for booting.

    Select Boot in Safe Mode, I hope that works.

    If it does work, please go to Control Panel, then to Administrative Tools, then open Event Viewer and go through all logs, especially the ones with Red/Yellow tags, and let us know contents/details of such logs. Regards
  5. TGOOD

    TGOOD TS Rookie Topic Starter

    I'll give it a try tonight.
    Thank you so so much, I really appreciate your help.
    It's nice to get a response even if it doesn't work...!
    Crossed fingers!(I'll try not to be negative).
  6. Archean

    Archean TechSpot Paladin Posts: 5,682   +86

    You are welcome; and please do keep us posted about the situation.
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