I have tried numerous iterations of removing and re-installing the SB Audigy 2 software and have had no luck. Some of the program shortcut icons do not appear in the programs window, therefore I cannot launch them. When i use the search utility to restablish the shortcut it cannot find the missing .exe files. I have tried the following: o Disabled and removed NAV before installing SB Audigy 2. o Removed SB Audigy2 in safe mode and also removed Creative directories in Install information folder under Programs. I never noticed these problems until I installed SP 2 on my system. Running XP Pro on P4 @ 3.2 GHz w/1GB RAM Any info is greatly appreciated !