Help with browser hijack

By eohtech
Apr 14, 2010
  1. When doing a googe search the correct results show but when clicking on a link get redirected to another site. Using the latest Firefox and have run Malwarebytes and nothing is found Here is the HijackThis log.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:45:04 PM, on 4/14/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\AVG\AVG9\avgam.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Vongo\VongoService.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
    C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\McAfee\Common Framework\UdaterUI.exe
    C:\Program Files\HP Wireless Multimedia Keyboard and Mouse\KMaestro.exe
    C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
    C:\Program Files\McAfee\Common Framework\McTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Mozilla Firefox\firefox.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [BtcMaestro] "C:\Program Files\HP Wireless Multimedia Keyboard and Mouse\KMaestro.exe"
    O4 - HKLM\..\Run: [Boingo Wi-Fi] C:\Program Files\Boingo\Boingo Wi-Fi\Boingo.lnk
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
    O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
    O4 - Startup: palmOne Registration.lnk = C:\Program Files\palmOne\register.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O4 - Global Startup: VPN Client.lnk = ?
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) -
    O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) -
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {5E90188B-7DF9-11D2-A13D-006008E91355} (Vickers Control) -
    O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) -
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
    O17 - HKLM\Software\..\Telephony: DomainName =
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList =,,,,,,,,,,,,,,,,,,hyd
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList =,,,,,,,,,,,,,,,,,,hyd
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Access Utility Service - SprintNextel - C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe
    O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
    O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe

    End of file - 13635 bytes
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Welcome to TechSpot, eohtech. I'll help with the malware.

    But first, you need to get down to only one antivirus program. Right now you have both McAfee and AVG loading and running. There are also some Symantec entries. Multiple AV programs can actually make the system more vulnerable as well as slow you down.

    Here are tools to help you remove whichever one you want:
    When you have finished, please reboot the computer.

    Is Hydraquip your business and is this a work related computer? These are not normal entries even if it is:
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
    O17 - HKLM\Software\..\Telephony: DomainName =
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList =,,,,,hydra,,,,,hydraquip. com,,,,,,h,,hyd
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList =,,,,,hydra,,,,,hydraquip. com,,,,,,h,,hyd

    I would recommend you reopen HijackThis to 'do system scan only' and check each of these entries.
    Then close all Windows except HJT and click on Fix Checked.

    If this is your place of business or work related, contact your IT person and have them instruct you into how to make the server settings correctly.

    When I get your reply, I'll know better what to do next.
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