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help with crazy computer!

By cesarynati
Dec 2, 2006
  1. Hello! I was just wondering if anyone could help me with my computer that is currently out of order! firstly,my homepage has disaspeared and a security tool page is offering its services. Secondly i have a pop sound and a bubble that appears at the bottom right side of teh screen saying that my compu's infected and shoes a yellow triangle with an exlamation mark, and thirdly porn pages keep popping on my screen. i have scanned with avg free edition and norton has caught a couple of trojan however i can't seem to get rid of this completely.
    can anyone help me?
    PS Im kind of not very smart when it comes to computers....
    thanks a million
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Your system is infected with some kind of virus/spyware.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.


    Regards Howard :wave: :wave:


    This thread is for the use of cesarynati only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. cesarynati

    cesarynati TS Rookie Topic Starter

    hello. i have just downloaded avast but it said that it may conflict with my other antivirus'. Well, i hop that it works. otherwise is there another once that wont conflict with mine?
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If you read the instructions properly, they state quite clearly, that you shouldn`t install any antivirus/firewall software if you already have some.

    Regards Howard :)

    This thread is for the use of cesarynati only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. cesarynati

    cesarynati TS Rookie Topic Starter

    should i unintall it? what can i do with this bug i have?
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    No, don`t uninstall your antivirus programme. Just follow the instructions. It`s not difficult if you take your time. Your bug will get sorted out when you have finished with the instructions.

    Regards Howard :)

    This thread is for the use of cesarynati only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. cesarynati

    cesarynati TS Rookie Topic Starter

    thanks for your help howard, but it hasnt worked...
    i rather not mess with it too much ill just switch the computer off until i can take it to the sony shop.
    thanks anyways
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Why not post your HJT log and an AVG Antispyware log as requested?

    I`ll then be able to help you further.

    If you take it to a shop, all they`ll do is reformat the hard drive and you`ll lose all your data.

    Regards Howard :)

    This thread is for the use of cesarynati only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. cesarynati

    cesarynati TS Rookie Topic Starter

    hi howard, thanks again for your reply but it is all chinese to me. i can save all my important data to CD and ill get someone to fix it as i am a potential danger to my computer!!! haha.
    Thanks again.ciao
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Ok, no problem.

    Thanks for getting back to me.

    Good luck.

    Regards Howard :)

    This thread is for the use of cesarynati only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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