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Help with system 32

By namman
Jun 11, 2008
  1. Hey guys,
    This is my first post and I desperately need help in solving this problem. Everytime I start up my desktop I get a notice saying userinit.exe - Application Error
    The application failed to initialize properly (0xc0000005). Click on OK to terminate program.

    I suspect it to be a virus however, I clean my computer regulary with a legit copy of norton.

    Any ideas would help.

    Cheers.

    PS at one point it said C:\WINDOWS\system32\cmd.exe
    I have no idea what that means
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Check the Shell value for Winlogon in your registry. Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
    should show:

    Shell.....REG_SZ.....explorer.exe

    Or download this tool: http://www.dougknox.com/xp/utils/XP_FixLogon.zip
    This utility checks for the correct GINA value in the Registry and will allow you to restore it, if its incorrect.
     
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