Help with trojan

[frankiexctrack]

Hi,
i'm having some issues with some kind of trojan. I'm a noob at this so i'm asking some1 to please help me.
My windows defender popped up with a sever trojan called Trojan:Win32/VB and it tried to take care of it but i don't think it worked. Many of the programs on my desktop appear to be regular folders now and i can't open them
I installed the free version of AVG and it said i had multiple threats and the Resident shield exploded with nonstop threats all with the same Trojan (Trojan Horse Generic2.RIV)
i went ahead and downloaded hijackthis to provide a log. help is highly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:40:58 PM, on 9/23/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Windows\system32\PnkBstrA.exe
C:\Windows\system32\PnkBstrB.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Windows\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\IOI\ButtonMonitor.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Spyware Doctor\pctsGui.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\DllHost.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Windows Tribute Service - Unknown owner - C:\Windows\system32\kdnfy.exe (file missing)

--
End of file - 4822 bytes

 

[Tmagic650]

Go to UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Follow the instructions and take your time. You will also learn to post the 3 logs properly

 

[Bobbye]

It will be interesting for someone to see what should be in the middle of the log but what is missing!

 

[Tmagic650]

Yes, when he gets through the 8-Step instructions, the new logs will be more complete

 

[Bobbye]

Sure hope so!

 

[Tmagic650]

frankiexctrack must have had a bit of trouble with Copy & Paste