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Help with virusbursters malware

By brickc
Dec 12, 2006
  1. Hello and thank you for your time.

    I am at my wit's end trying to get rid of some malware that has invaded my system tray and occasionally displays spam popups on my desktop. It flashes and displays "Critical System Errors!" and then a balloon with various typos advertising fake software (http://www.virusbursters.com/?aff=334).

    XP Professional with all MS updates

    I have followed the instructions as best I can to eliminate the spyware, using very helpful previous posts and all of these programs:

    vundofix
    virtumundobegone
    unlocker
    spybotsd
    smitrem
    smitfraudfix
    look2me-destroyer
    killbox
    hijackthis1991
    ewido_micro
    ccsetup135
    bfu
    awg free

    And the mother will just not go away. I have eliminated numerous baddies as helped by these various programs. What have I missed? I have attached logs from HJT and AVG.

    There is a concern that I have not been able to boot into 'safe mode' as recommended by most of the instructions, because the infected computer is on a corporate Novell intranet, and for whatever reason it refuses to let me log on to the workstation in safe mode or safe mode w/networking, despite having local administrator rights.

    I can wipe the hd if necessary but boy, who wants to do that? It would have been faster than what I've done today, however.

    Thank you very much.

    Cameron
     
  2. Rik

    Rik Banned Posts: 3,814

    Your HJT version is out of date, please get the latest version from HERE!!!


    This thread is for the use of brickc only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. brickc

    brickc TS Rookie Topic Starter

    Thanks. Oops. New log file.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    I need to see an AVG Antispyware log as per these instructions in THIS thread.

    Once you`ve run the AVG Antispyware scan, post the log as well as a fresh HJT log.

    If you have not followed the complete instructions in the above link, you should do so.

    Regards Howard :wave: :wave:

    This thread is for the use of brickc only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. brickc

    brickc TS Rookie Topic Starter

    I am grateful for your help.

    I have had some trouble running the various scans: the internet based ones would sometimes hang, and after installing the free firewall the computer hard crashed and then powered back on.

    Although I will continue running who knows how many scans on however many programs, my salvation appears to be Ad-Aware SE: it identified some 'Zoob' malware, quarantined it, and then removed it, and for the first time since the beginning of this debacle it's gone from my system tray.

    If I find out otherwise in the next while I will post the two logs.
     
  6. brickc

    brickc TS Rookie Topic Starter

    The problem was eliminated as mentioned. Another thing worth mentioning to anyone using Novell was that the recommended firewall program Zone Alarm disabled my workstation's ability to see the tree in the local area (i.e., log in). That despite me allowing anything from Novell that came along.

    Keep up the good work,

    Cameron
     
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