Help with windows/system32
- Thread starter Johng2437
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howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
Your system is probably infected with malware.
Go and read this thread HERE and post a HJT log as an attachment into this thread.
Regards Howard :wave: :wave:
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Your system is probably infected with malware.
Go and read this thread HERE and post a HJT log as an attachment into this thread.
Regards Howard :wave: :wave:
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Just as I suspected, your system is indeed infected with malware.
Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.
If after reading the above, you wish to clean your system, do the following.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.
Also, let me know the results of the Panda Antirootkit scan.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.
If after reading the above, you wish to clean your system, do the following.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.
Also, let me know the results of the Panda Antirootkit scan.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Bobbye
Posts: 16,313 +36
I see quite a bit of malware, but that is Howard's department. But I also notice]e many programs starting t boot and running in the background. They do not need to be starting at boot and you can start them sad needed:
Here are some that you may want to stop after the cleaning processhas finished:
1. pctspk.exe is a process installed alongside PCTEL Communications hardware and provides additional configuration options for these devices. This program is a non-essential process,
2. Keyhook.exe/Keyhook.exe Manufacturer : SiS Keyhook.exe Status : Not OK Keyhook.exe
Keyhook.exe Description : SiS Keyboard Daemon. System Tray utility which gets installed by the drivers of the latter day SiS VGA cards. This utility enables you to configure some of your keyboard function keys to perform specific functions, like starting the Wordprocessor, or your Internet browser, etc...
Keyhook.exe Recommendation : This utility has far too often been the cause of Windows startup problems (long boot-up times mostly, sometimes startup errors too). As a result our recommendation can only be that you do not use it and that you delete or disable it on the Startups tab.
3. jusched.exe: Sun Java feature to check for updates- which is will do by contacting the internet several time a day. You should not be running this: Control Panel> Java: Update tab> UNCHECK 'check for updates'> answer Yes when asked if you're sure.
4. Adobe\Acrobat does not need to start when you boot.
5. QTTask.exe" -atboottime- does NOT need to start when you boot and run in the baackground/.
Here are some that you may want to stop after the cleaning processhas finished:
1. pctspk.exe is a process installed alongside PCTEL Communications hardware and provides additional configuration options for these devices. This program is a non-essential process,
2. Keyhook.exe/Keyhook.exe Manufacturer : SiS Keyhook.exe Status : Not OK Keyhook.exe
Keyhook.exe Description : SiS Keyboard Daemon. System Tray utility which gets installed by the drivers of the latter day SiS VGA cards. This utility enables you to configure some of your keyboard function keys to perform specific functions, like starting the Wordprocessor, or your Internet browser, etc...
Keyhook.exe Recommendation : This utility has far too often been the cause of Windows startup problems (long boot-up times mostly, sometimes startup errors too). As a result our recommendation can only be that you do not use it and that you delete or disable it on the Startups tab.
3. jusched.exe: Sun Java feature to check for updates- which is will do by contacting the internet several time a day. You should not be running this: Control Panel> Java: Update tab> UNCHECK 'check for updates'> answer Yes when asked if you're sure.
4. Adobe\Acrobat does not need to start when you boot.
5. QTTask.exe" -atboottime- does NOT need to start when you boot and run in the baackground/.
howard_hopkinso
Posts: 21,238 +17
Run the Ccleaner programme as per step9 of the instructions HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
hpdj00
Task Manager Message Service (TSKMS)<Disable either the service name or the name in brackets.
Close the services window.
1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.
2. Download the attached avengerscript.txt and save it to your desktop
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
3. Now, start The Avenger program by double clicking on its icon on your desktop.
Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT, Combofix and AVG Antispyware log.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
hpdj00
Task Manager Message Service (TSKMS)<Disable either the service name or the name in brackets.
Close the services window.
1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.
2. Download the attached avengerscript.txt and save it to your desktop
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
3. Now, start The Avenger program by double clicking on its icon on your desktop.
Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please attach the content of c:\avenger.txt into your reply, as well as a fresh HJT, Combofix and AVG Antispyware log.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
hpdj00
Task Manager Message Service (TSKMS)<Disable either the service name or the name in brackets.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
taskms.exe
hpdj00.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {179E4A98-A3C4-407d-8C66-E63B67BB6F4A} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {FC688093-E42D-41CB-8E16-52F58DFE32C3} - C:\WINDOWS\system32\jkhhi.dll (file missing)
O3 - Toolbar: (no name) - {BF09613A-4564-4936-B6BB-B23B1D3D4FD7} - (no file)
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee.com\shredder\SHRED32.EXE" /q C:\DOCUME~1\Jonathan\Shared\BDSM-J~1.SH! C:\DOCUME~1\Jonathan\Shared\16MINS~1.SH! C:\DOCUME~1\Jonathan\Shared\WWE-TR~1.SH! C:\DOCUME~1\Jonathan\Shared\VERYRE~1.SH! C:\DOCUME~1\Jonathan\Shared\KATHER~1.SH! C:\DOCUME~1\Jonathan\Shared\14YRVI~1.SH! C:\DOCUME~1\Jonathan\Shared\PETITE~1.SH! C:\DOCUME~1\Jonathan\Shared\GLORYH~2.SH! C:\DOCUME~1\Jonathan\Shared\HORNYW~1.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\ia.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\n.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\R@H.SH! C:\DOCUME~1\Jonathan\Shared\r!!!.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\o.SH! C:\DOCUME~1\Jonathan\Desktop\NEWFOL~1.SH! C:\DOCUME~1\Jonathan\Shared\(REAL).SH! C:\DOCUME~1\Jonathan\Shared\sc.SH!
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab
O23 - Service: hpdj00 - Unknown owner - C:\DOCUME~1\Jonathan\LOCALS~1\Temp\hpdj00.exe (file missing)
O23 - Service: Task Manager Message Service (TSKMS) - Unknown owner - C:\WINDOWS\taskms.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\taskms.exe
C:\DOCUME~1\Jonathan\LOCALS~1\Temp\hpdj00.exe
Reboot into normal mode and rehide your protected OS files.
Post fresh HJT and Combofix logs.
Let me know if you`re still having problems.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
hpdj00
Task Manager Message Service (TSKMS)<Disable either the service name or the name in brackets.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
taskms.exe
hpdj00.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {179E4A98-A3C4-407d-8C66-E63B67BB6F4A} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {FC688093-E42D-41CB-8E16-52F58DFE32C3} - C:\WINDOWS\system32\jkhhi.dll (file missing)
O3 - Toolbar: (no name) - {BF09613A-4564-4936-B6BB-B23B1D3D4FD7} - (no file)
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee.com\shredder\SHRED32.EXE" /q C:\DOCUME~1\Jonathan\Shared\BDSM-J~1.SH! C:\DOCUME~1\Jonathan\Shared\16MINS~1.SH! C:\DOCUME~1\Jonathan\Shared\WWE-TR~1.SH! C:\DOCUME~1\Jonathan\Shared\VERYRE~1.SH! C:\DOCUME~1\Jonathan\Shared\KATHER~1.SH! C:\DOCUME~1\Jonathan\Shared\14YRVI~1.SH! C:\DOCUME~1\Jonathan\Shared\PETITE~1.SH! C:\DOCUME~1\Jonathan\Shared\GLORYH~2.SH! C:\DOCUME~1\Jonathan\Shared\HORNYW~1.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\ia.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\n.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\R@H.SH! C:\DOCUME~1\Jonathan\Shared\r!!!.SH! C:\DOCUME~1\Jonathan\MYDOCU~1\MYVIDE~1\NEW100~2\o.SH! C:\DOCUME~1\Jonathan\Desktop\NEWFOL~1.SH! C:\DOCUME~1\Jonathan\Shared\(REAL).SH! C:\DOCUME~1\Jonathan\Shared\sc.SH!
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemplates/securelogin-devel.cab
O23 - Service: hpdj00 - Unknown owner - C:\DOCUME~1\Jonathan\LOCALS~1\Temp\hpdj00.exe (file missing)
O23 - Service: Task Manager Message Service (TSKMS) - Unknown owner - C:\WINDOWS\taskms.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\taskms.exe
C:\DOCUME~1\Jonathan\LOCALS~1\Temp\hpdj00.exe
Reboot into normal mode and rehide your protected OS files.
Post fresh HJT and Combofix logs.
Let me know if you`re still having problems.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
The O23 - Service: Task Manager Message Service (TSKMS) - Unknown owner - C:\WINDOWS\taskms.exe (file missing) entry is still there.
Download SDFix and save it to your Desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process. It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
Attach the Report.txt as well as a fresh HJT log.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Download SDFix and save it to your Desktop.
Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process. It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
Attach the Report.txt as well as a fresh HJT log.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Excellent, that`s got it.
Have HJT fix these entries.
O2 - BHO: (no name) - {179E4A98-A3C4-407d-8C66-E63B67BB6F4A} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {FC688093-E42D-41CB-8E16-52F58DFE32C3} - (no file)
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} -
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} -
Click the fix checked button and close HJT. reboot your computer and post a fresh HJT log.
Let me know if you`re still having problems.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Have HJT fix these entries.
O2 - BHO: (no name) - {179E4A98-A3C4-407d-8C66-E63B67BB6F4A} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {FC688093-E42D-41CB-8E16-52F58DFE32C3} - (no file)
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} -
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} -
Click the fix checked button and close HJT. reboot your computer and post a fresh HJT log.
Let me know if you`re still having problems.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Spybot`s Tea timer is stopping those entries from being fixed.
We need to temporarily disable Spybot search & Destroy`s tea time, as it may interfere with any fix we are trying to run.
Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click Mode, check Advanced Mode
- Go To Left Panel, Click Tools, then also in left panel, click Resident
- If your firewall raises a question, say OK
- Uncheck the box labeled Resident Tea-Timer and OK any prompts.
- Use File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.
Fix those entries again and reboot your computer.
Run HJT again and if they`re gone, re-enable Spybot`s Teatimer.
Please let me know the outcome.
Regards Howard
We need to temporarily disable Spybot search & Destroy`s tea time, as it may interfere with any fix we are trying to run.
Disable Spybot's TeaTimer. This is a two step process.
First:
- Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
- Choose Exit Spybot S&D Resident
Second:
- Open Spybot S&D
- Click Mode, check Advanced Mode
- Go To Left Panel, Click Tools, then also in left panel, click Resident
- If your firewall raises a question, say OK
- Uncheck the box labeled Resident Tea-Timer and OK any prompts.
- Use File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.
Fix those entries again and reboot your computer.
Run HJT again and if they`re gone, re-enable Spybot`s Teatimer.
Please let me know the outcome.
Regards Howard
howard_hopkinso
Posts: 21,238 +17
Your HJT log is clean.
Turn off system restore.(XP/ME only) See how HERE.
Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Turn off system restore.(XP/ME only) See how HERE.
Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of Johng2437 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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