Help With Wow!!! Please Help A.s.a.p

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ARRGG
I'm so frustrated!!! ok a new patch came out for W.O.W and it loaded fine onto my lap top and i was playing it and everything was fine.. . the next day i tryed to get on W.O.W and i would type in my name and password and it brings up the connecting screen and stops and wont load i have gone onto the W.O.W website and did what it said which was to being up command prompt and type in some stuff but when i do this it tells me its not allowed because media is disconnected please help!!! i really want to play wow =(
 
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