Here are the logs you need to diagnose my virus/malware problem

By greenacetourer
Jan 3, 2011
  1. I found the 8-step process and followed it to step six which required my posting the logs. Here are the logs.. Hopefully they will tell you what you need to know to help me resolve my computer issues.

    Attached Files:

  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Please run this program first, then paste the logs into your next reply:
    • Download the file and save to the desktop.
      (If you are unable to download the file for some reason, then TDSS may be blocking it. You would then need to download it first to a clean computer and then transfer it to the infected one using an external drive or USB flash drive.)
    • Right-click the file> Select Extract All into a folder on the infected (or potentially infected) PC.
    • Double click on TDSSKiller.exe. to run the scan
    • When the scan is over, the utility outputs a list of detected objects with description.
      The utility automatically selects an action (Cure or Delete) for malicious objects.
      The utility prompts the user to select an action to apply to suspicious objects (Skip, by default).
    • Select the action Quarantine to quarantine detected objects.
      The default quarantine folder is in the system disk root folder, e.g.: C:\TDSSKiller_Quarantine\23.07.2010_15.31.43
    • After clicking Next, the utility applies selected actions and outputs the result.
    • A reboot is required after disinfection.
    Please re-post the logs, pasting them into your next reply. OK to use more than one post if needed.

    Please describe the 'computer issues' that led you to run these scans.
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...