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Hey guys please help logs attached virus on winxp

By psxnut
Apr 24, 2010
  1. Please help logs attached.

    psxnut


    p.s. gmer was run in safe mode, kept crashing in full winxp.
     

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    So far, I don't see much in your logs.
    What are the issues?
     
  3. psxnut

    psxnut TS Rookie Topic Starter Posts: 30

    pc running really slow, ran a malware bytes scan and removed a few malware viruses, when i ran gmer in full xp mode it came up with host problems but after a while it crashed the laptop, so i had to run it in safe mode to get a log file.
     
  4. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    I don't see any single entry in your MBAM log.
    GMER sometimes gives you a hiccup, but its log is clean as well.

    Please, post some computer info:
    - processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
    - hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")


    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!


    Download HijackThis:
    http://free.antivirus.com/hijackthis/
    by clicking on Installer under Version 2.0.4
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
     
  5. psxnut

    psxnut TS Rookie Topic Starter Posts: 30

    Hi,
    Winxp Home SP3
    Intel 1.86 ghz processor T1350
    37.2 gb HD with 13.9 gb free
    Ram is 504mb

    Logs attached.

    Thanks
     

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Not much in Combofix log, either.
    You'd definitely benefit from getting another 512MB of RAM.

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    =======================================================================

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

    Post fresh HijackThis log as well.
     
  7. psxnut

    psxnut TS Rookie Topic Starter Posts: 30

    hi,

    Ran tfc ok, tried kaspersky found 1 threat then froze, now can't get to do it anymore.

    Any more ideas?

    thanks
     
  8. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

    Post fresh HJT log as well.
     
  9. psxnut

    psxnut TS Rookie Topic Starter Posts: 30

    ESET report no virus found, I am going to reset browser and my network to see if things improve.

    Keep you posted.

    thanks
     
  10. psxnut

    psxnut TS Rookie Topic Starter Posts: 30

    running a lot better now, thanks for you help.

    best regards
    psxnut
     
  11. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    I'm glad to hear it :)
    I'd like to see fresh HJT log.
     
  12. psxnut

    psxnut TS Rookie Topic Starter Posts: 30

    Sorry Broni, just seen your post, I have given the laptop back to my wifes cousin now, was running as it should. I have told her to upgrade her RAM asap and let me know if it all goes pear shaped.

    Thanks again for you help.

    psxnut
     
  13. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    You're welcome, but be aware, that often, unfinished cleaning process will land very same computer back in this forum in no time :(
     
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