TechSpot

hi please help me with filost

By lindy-lou
Feb 14, 2006
Topic Status:
Not open for further replies.
  1. hi please can you tell me as simply as possible(female & blonde :giddy: )how to remove the annoying filost popup from my pc

    here is my hijack this logfile

    Logfile of HijackThis v1.99.1
    Scan saved at 09:05:31, on 14/02/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\SAGEM\TalkTalk Broadband\dslmon.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\lindy-lou\My Documents\My Received Files\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/cd_redirects/search.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [] C:\WINDOWS\Options\OEMReset.exe /Audit
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\TalkTalk Broadband\dslmon.exe
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
    O15 - Trusted Zone: http://secure.gestrip.com (HKLM)
    O15 - Trusted Zone: http://update.randhi.com (HKLM)
    O16 - DPF: {0CFA086E-6336-4D95-B6AA-90F564E99631} (TNSClicker.Clicker) - http://www.shopandscan.com/TNSClicker.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
    O16 - DPF: {33331111-1111-1111-1111-611111193423} - http://www.www2.p0rt2.com/files/777.cab
    O16 - DPF: {33331111-1111-1111-1111-611111193429} - http://www.www2.p0rt2.com/files/_ipsec_.cab
    O16 - DPF: {33331111-1111-1111-1111-615111193427} -
    O16 - DPF: {33331111-1131-1111-1111-611111193428} -
    O16 - DPF: {33331111-1234-1111-1111-615111193427} - http://www.www2.p0rt2.com/files/epl200bd.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {43331111-1111-1111-1111-611111195622} - http://www.www2.p0rt2.com/files/MirarSetup-875498.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by105fd.bay105.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1137690492008
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} - http://static.zangocash.com/cab/Zango/ie/bridge-c356.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.thef4.com/webcam/AxisCamControl.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
    O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol025.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by113fd.bay113.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C511BB3F-2DFE-4CAC-B87F-347EA1EE4A0B}: NameServer = 62.24.128.18 62.24.128.17
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\system32\vbsys2.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: BT Modem Lock - Unknown owner - C:\Program Files\BT Yahoo! Internet\ModemLock.exe (file missing)

    any help much appreciated,thanks in advance! :grinthumb
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

  3. lindy-lou

    lindy-lou TS Rookie Topic Starter

    right,thanks howard i will give it a go,may need to come back for help as im not good with the techno jargon. :dead:
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    It`s all pretty straight forward. Just take your time.

    It might be a good idea for you to print the instructions out, if you can.

    Regards Howard :)
     
  5. lindy-lou

    lindy-lou TS Rookie Topic Starter

    i cant get housecall to scan,it starts then says alert:slow connection found(im on 2MB broadband) then something called GetMac.exe comes up and all my IE pages shut down including the housecall!!also pc keeps whirring like its being scanned,c:drive keeps making a clunking sound and pc reboots itself on start up,do you think i should just save everything and do a system restore?
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Ok. Just skip that bit, and follow the rest of the instructions.

    Regards Howard :)
     
  7. lindy-lou

    lindy-lou TS Rookie Topic Starter

    right have followed all the instructions and i havent had filost pop up yet so think its gone :grinthumb i will attach my HTf for you to look at and tell me what to do next,thanks so much for your help howard :blush:
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Just a few more steps, and you should be ok.

    Boot into safe mode. See how HERE.

    Turn off system restore.(XP/ME only) See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Click start/run, and type regsvr32 /u C:\WINDOWS\system32\vbsys2.dll into the runbox, and press the enter key. You can also copy, and paste this into the run box if you like.

    Run HJT with no other programmes open, and have HJT fix the following, by placing a tick in the little box next to(if there).

    Fix all 016 DPF entries.

    O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34546} - C:\WINDOWS\system32\vbsys2.dll

    O23 - Service: BT Modem Lock - Unknown owner - C:\Program Files\BT Yahoo! Internet\ModemLock.exe (file missing)

    Now click on the fix checked button.

    Close HJT.

    Locate, and delete the following bold files(if there).

    C:\WINDOWS\system32\vbsys2.dll

    Click start/run, and type services.msc into the run box, and press the enter key.

    When the window appears, maximise it.

    Locate the above 023 service, and double click on it.

    If it`s running, select stop, and set the startup type to disabled. Click apply/ok.

    Reboot into normal mode, and turn system restore back on.

    Regards Howard :)
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    I almost forgot.

    Have HJT fix these as well(if there).

    O17 - HKLM\System\CCS\Services\Tcpip\..\{C511BB3F-2DFE-4CAC-B87F-347EA1EE4A0B}: NameServer = 62.24.128.18 62.24.128.17 Only fix this if it doesn`t belong to your ISP


    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    Regards Howard :)
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.