Greetings, I think I've gone over board with my anti-virus software and especially BCWipe. My OS is WINXPSP2 (Dell PC). I did have a problem with malware & virus' but using an A-bomb of AVS such as AVG & Ewido I capture most of the offenders. Using the threads supplied from the RBS and other I used Spybot & Adware also - in the Safe Mode. But I think that I may have damaged my registries along the way when I wipe my Temp folders and index.dat files. Now my desktop does not have the nice picture of the rolling hills I and just above the PROGRAMS icon nothing is showing e.g. Netscape/Email. I tried to select 'show hidden folders' and apply but it reverts back to the 'hidden folder' state. This makes it impossible for me to access the HJT file in programms in safe mode. Sometime ago when I gave the PC a thourough cleaning with AV & Anti-malware I set a restore point. This is gone and it just has the present restore point available. What have I erased? The PC came with the OS loaded so no CDs available. At one stage I couldn't get the PC to shut down but then I did a CHKDSK /F and though it is slow it did eventually shut down of its own accord. Any ideas? Best Regards PFJ 'A little knowledge is a dangerous things' as my Granny use to say.