TechSpot

Hidden Viruses. Please Help

By JamesW
Jan 30, 2010
  1. Recently my computer has significantly slowed down, and I know my computer has hidden viruses. My browser (firefox) is particularly slow, and often times I get auto re-routed to ask.com search page. Any help would be greatly appreciated. Thank you

    Side Note: I run Avast! Anti Virus and Comodo Firewall
    --Hijackthis log is attached
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

  3. JamesW

    JamesW TS Rookie Topic Starter Posts: 24

    alright sounds great. I ran the 8 steps last year, but unfortunately my computer has gotten more viruses since. I will dl and run malwarebytes/superantispyware and post the logs soon. thank you for the quick response
     
  4. JamesW

    JamesW TS Rookie Topic Starter Posts: 24

    SuperAntiSpyware did not detect any problems, but Malwarebytes did detect two. Attached are the SuperAntiSpyware and Malwarebytes logs. Thanks for helping
     

    Attached Files:

  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    Okay James,
    the Ask Toolbar is raising flags... see if you can remove all ASK things in add and remove programs... What viruses are you detecting? Windows Updates probably has updates waiting for you. Things like IE8 and other critical updates need to be installed for added security
     
  6. JamesW

    JamesW TS Rookie Topic Starter Posts: 24

    Alright, I removed the ask.com toolbar from add and remove programs, and so far I have not been rerouted to the ask.com search page since. I also did a windows update, but no major things were changed. I still feel as though my computer (particularly firefox/browser) is unusually slow. Any other suggestions? Thanks so much, I really appreciate it.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    Good work James,
    there are things we can do to speed up your system, but we need to make sure that no virus or malware is also active...
    There are things we can deactivate or remove in the hijackthis log that will speed up a computer too
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.