Hello and welcome to Techspot.
Download the Pocket Killbox programme from
HERE. Extract it, but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name. See how here.>
http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.>
http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.>
http://www.bleepingcomputer.com/forums/tutorial62.html
Go to add remove programme in your control panel and uninstall anything to do with(if there).
Viewpoint\Viewpoint Manager
Close control pane.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
ViewMgr.exe
cool.exe
Close task manager.
Run HJT with no other programmes open(except notepad).Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://g.msn.com/0SEENUS/SAOS01
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) -
http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) -
http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O20 - Winlogon Notify: wineij32 - C:\WINDOWS\SYSTEM32\wineij32.dll
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(if there).
C:\Program Files\
Viewpoint
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.
These are the filepaths you need to enter into killbox.
C:\WINDOWS\SYSTEM32\wineij32.dll
C:\WINDOWS\system32\cool.exe
Once your system has rebooted, turn system restore back on and post a fresh HJT log.
Regards Howard :wave: :wave:
This thread is for the use of juangone24 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.