Hijack this Log

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I'm trying to fix a friends computer here--i ran hijack this before and i saw the internet was being hijacked by newdot or newnet (forgot name) and i saw i had to remove it using a lspfix...so i used the lsp fix and removed the newdot/newnet program on her computer, but the internet, Norton's antivirus, and Spybot are all still unaccessible. --thanks for your help

Logfile of HijackThis v1.98.2
Scan saved at 10:51:46 PM, on 3/9/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\wanmpsvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\serbw.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\ir4rtmgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\System32\ipntdep.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\hijackthis\HijackThis.exe

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