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Hijacked with malware and trojans and cannot log on in safe mode

By baybluff
Feb 28, 2009
  1. After visiting a site popups indicated I had all kinds of infections and wanted me to download a program. I did not download the program but instead ran softis anti virus software. It found and quarantined two malware programs but told me to run a full scan (which I had already done) to remove the trojan. The computer then restarted windows and I was not able to log on to a user. I tried to restart in safe mode and it still will not let me log on as a user. Any ideas of how I can get my comoputer clean?
     
  2. anshu12

    anshu12 TS Rookie

    is it ok with you if you have to format hard drive

    thats the only way i seem to get out of this mess.
    You will lose all your important files though.
     
  3. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks anshu12 for helping

    But there are alternatives to formatting ;) That we might first try

    Download The Ultimate BootCD http://www.techspot.com/vb/post722281-20.html
    Backup any user data
    And use the same bootcd to also scan for malware, it may even fix the fault
     
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