Hijacked with malware and trojans and cannot log on in safe mode

By baybluff
Feb 28, 2009
  1. After visiting a site popups indicated I had all kinds of infections and wanted me to download a program. I did not download the program but instead ran softis anti virus software. It found and quarantined two malware programs but told me to run a full scan (which I had already done) to remove the trojan. The computer then restarted windows and I was not able to log on to a user. I tried to restart in safe mode and it still will not let me log on as a user. Any ideas of how I can get my comoputer clean?
  2. anshu12

    anshu12 TS Rookie

    is it ok with you if you have to format hard drive

    thats the only way i seem to get out of this mess.
    You will lose all your important files though.
  3. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks anshu12 for helping

    But there are alternatives to formatting ;) That we might first try

    Download The Ultimate BootCD
    Backup any user data
    And use the same bootcd to also scan for malware, it may even fix the fault
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...