HijackThis Log file

[robear]

Howard,
I have tried atf cleaner, smit rem, cw shredder, look2Me -destroyer, adaware, spybot search and destroy, but still have the 2 ! icons in the sys tray, I hope you can help Howard
Thanks in advance
Regards

Rob

 

[howard_hopkinso]

Hello and welcome to Techspot.

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html


Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

wupdmgr.exe
osaupd.exe

Close task manager.

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1129088269500
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/install/1.cab

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files(if there).

C:\WINDOWS\wupdmgr.exe
C:\WINDOWS\osaupd.exe

Reboot into normal mode and turn system restore back on.

Regards Howard :wave: :wave:

 

[robear]

Thank you

Howard,
Thank you for your assistance, it didnt work straight away but after completing the list you supplied, I deleted the osaupd.exe file but there was no wupdmgr.exe file in windows, so I did a search and found a copy in the startup directory, so I deleted that and the prefetch file and left the one in the system32 directory.

Thanks for your help, its a retched thing but now its gone

Regards
Rob

 

[howard_hopkinso]

That`s great news.

It`s a good job you didn`t delete the wupdmgr.exe file from the system32 folder as this is a genuine Windows file.

The wupdmgr.exe that was in your HJT was not genuine and therefore needed to be got rid of.

Regards Howard