Hijackthis Log - My computer is slower than before, please help

By James20050
May 18, 2005
Topic Status:
Not open for further replies.
  1. Hi All, :cool:

    I just mistakenly posted this log in the wrong forum, this one seems to be the right place though. My comp is running slower than before and I don't know why. I am currently trialling a new antivirus program from pandasoftware, is that slowing me down? I have no idea and would appreciate any help or advice.

    Here is my log:

    Logfile of HijackThis v1.99.1
    Scan saved at 11:00:19 PM, on 5/18/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\apvxdwin.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\WMEYER~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB002" /M "Stylus C45"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterball/miniclipGameLoader.dll
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.my-etrust.com/includes/pscanner/axscanner.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by24fd.bay24.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1096856902919
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/insaniquarium/popcaploader_v6.cab
    O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktanks/BTDownloadCtrl.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{1DD633D4-0F87-4C60-ABE5-6A436A30AEB7}: NameServer = 168.95.1.1 168.95.192.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{1DD633D4-0F87-4C60-ABE5-6A436A30AEB7}: NameServer = 168.95.1.1 168.95.192.1
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
    O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe

    Any help would be greatly appreciated, thanks. :cool:
  2. isatippy

    isatippy Newcomer, in training Posts: 593

  3. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

    Nothing wrong with your HJT-log.
    That Panda seems to invoke an awful lot of processes and services.
    I would immediately point the finger at Panda as the culprit.

    What are your system specs? (see 'User Profile', top left of this screen)
  4. Vigilante

    Vigilante TechSpot Paladin Posts: 2,120

    After going over RBS' post, repost your log again.

    On another note, I really like Panda. Stick with it. We'll get you cleaned up.
  5. Vigilante

    Vigilante TechSpot Paladin Posts: 2,120

    Oh RBS, you got your post in before me. I did notice Panda had a lot of entries. But as for the program itself, it's great.

    The HJT log may be clean from junk, but there are a lot of programs and startups he could remove that might help speed it up.

    James, what are your system specs? RAM, CPU, HDD etc...
  6. ricvai7

    ricvai7 Newcomer, in training Posts: 31

  7. Vigilante

    Vigilante TechSpot Paladin Posts: 2,120

    miniclip is the activex from them, for playing games.
  8. James20050

    James20050 Newcomer, in training Topic Starter

    Updated My Info - here is a new log

    :cool: Thanks For the help so far. I like PandaAntivirus too, but if it is causing the slowdown I'll ditch it for something else if that will help. I posted my specs in my profile, I'm no tech wizard so I hope that's all the system info you need. If you need more info, let me know what and how to find it and I'll post again.

    Here is the Log:

    Logfile of HijackThis v1.99.1
    Scan saved at 12:34:04 PM, on 5/19/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\apvxdwin.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\WebProxy.exe
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB002" /M "Stylus C45"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterball/miniclipGameLoader.dll
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.my-etrust.com/includes/pscanner/axscanner.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by24fd.bay24.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1096856902919
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/insaniquarium/popcaploader_v6.cab
    O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktanks/BTDownloadCtrl.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{1DD633D4-0F87-4C60-ABE5-6A436A30AEB7}: NameServer = 168.95.1.1 168.95.192.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{1DD633D4-0F87-4C60-ABE5-6A436A30AEB7}: NameServer = 168.95.1.1 168.95.192.1
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
    O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
    O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
    O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
    O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
    O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
  9. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

    realsched.exe/jusched.exe/qttask.exe
    These 3 programs are unnecessary. My removing them from the startup-routine, you will save some (minimal) processing power.
    Microsoft Office\Office10\OSA.EXE can also be suppressed, it is a waste of time, so let's remove it as well.

    Boot in Safe Mode, then run Hijackthis. Place a tick-mark in the little square before:
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/inflaterbal...pGameLoader.dll
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.my-etrust.com/includes/p...r/axscanner.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/c...DC_1_0_0_44.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by24fd.bay24.hotmail.msn.com...es/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...b?1096856902919
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/gam...aploader_v6.cab
    O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/th...ownloadCtrl.cab
    UNLESS thes NameServers are from your ISP, FIX them as well.
    O17 - HKLM\System\CCS\Services\Tcpip\..\{1DD633D4-0F87-4C60-ABE5-6A436A30AEB7}: NameServer = 168.95.1.1 168.95.192.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{1DD633D4-0F87-4C60-ABE5-6A436A30AEB7}: NameServer = 168.95.1.1 168.95.192.1

    Now click on the Fix Checked button in HJT.

    You don't need to delete any of the above files.

    Delete all files and directories from: C:\Documents and Settings\[username]\Local Settings\Temp
    Repeat this for ALL [usernames].

    Reboot in normal mode, and see if you spot any difference.

    Next, do some cleaning up of your harddisk, run checkdisk or its equivalent first, then run a defragmenter.
    Clean up your Temporary Internet Files and cookies junk.
    Stop using IE except for Windoze updates.
    Go to www.getfirefox.com and install Firefox.
  10. ricvai7

    ricvai7 Newcomer, in training Posts: 31

    I don't see anything wrong in the log. I can help you disable some programs to see if that improves the speed.

    Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


    For Panda, you may uninstall it and use a free antivirus program that I usually recommend -> Grisoft AVG

    Restart and see if anything improved. If not, do this:

    Please empty any Quarantine folder in your antivirus program and purge all recovery items in the Spybot program (if you use it) before running this tool.

    Download the Mwav virus checker at http://www.mwti.net/antivirus/mwav.asp (Use Link 3)

    1. Save it to a folder.
    2. Reboot into Safe Mode.
    3. Double click the Mwav.exe file. This is a stand alone tool and NOT just a virus checker......so it won't install anything.
    4. Select all local drives, scan all files, and press SCAN. When it is completed, anything found will be displayed in the lower pane.
    5. In the Virus Log Information Pane......
    Left click and highlight all the information in the Lower pane --- Use &CTRL C &on your keyboard to copy everything found in the lower pane and save it to a notepad file
    *Note* If prompted that a virus was found and you need to purchase the product to remove the malware, just close out the prompt and let it continue scanning. We are not going to use this to remove anything...but to ID the bad files.

    Once you copy that to a Notepad file...highlight the text and copy it here.
  11. Vigilante

    Vigilante TechSpot Paladin Posts: 2,120

    You might benefit from a RAM upgrade.

    Right click on the task bar and choose "Task Manager". Or click ctrl-shift-esc.
    Go to the Performance tab. List the values under the Commit Charge, Physical Memory, and Kernel Memory areas.
    Do a fresh reboot before listing those. This way it will be all your startups and things running from the beginning.

    Note that you have the "firewall" version of Panda. Which does add some more processes and services then just the standard Antivirus by itself.
     
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