Then, disconnect from the net and completely uninstall Symantec/Norton. If you have any problems in uninstalling the programme, take a look at this thread - https://www.techspot.com/vb/topic57112.html
Once you`ve completely uninstalled Symantec/Norton, reboot your system and install whichever firewall programme you chose, followed by whichever antivirus programme you chose. Reboot your system the required number of times and reconnect to the net. Run the antivirus updates.
Once you have done that, post a new HJT log to see if you pc is clear!!!!
That's too bad about the Symantec. I get a free corporate edition through my employer, and I really like Zone Alarm. Maybe I'll go with the full symantec corporate edition version, with the firewall.
That`s some very good advice you`ve been given. Once Symantec/Norton crapware has been removed, you should see an improvement to your systems speed.
You might also want to take a look at this thread HERE. It will show you how to speed up your system.
If you have any further virus/spyware problems, please post in this thread.
P.S: Well done rik.
Regards Howard :wave: :wave:
This thread is for the use of david.paige only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.