Hi Momok -- Thankyou for your reply and yes, it would have been about 2005 that I got that message about SpyBot. Anyway, there does not seem to be a conflict there at present and Norton's will have to stay until my subscription runs out. Besides, my NetGuide magazine reports that Zone Alarm is difficult to learn, so will worry about that later.
As I reported to you previously, after doing the ComboFix last Friday, I again got the "Internet Explorer cannot display the page", but coaxed it into working. Saturday, no problems. Sunday, the computer went crazy. I edited a few photos, but found the computer was having problems finding them, deleted two, right-clicked on the Rubbish Bin to empty it, the cursor went into "thinking mode" and I waited and waited. The icons disappeared from my desktop, the toolbar disappeared from the bottom, I could not do anything, it just froze, so turned the computer off. Later it started up alright, but I found that all My Pictures folders were just plain yellow with no image on cover, most of my photos were in List view, not Thumbnails, and when I right-clicked on an image I found that AVG Anti-Spyware has been added to the list in each. (I have over 36,000 photos in My Pictures), plus others in My Pictures 2. Luckily they seem to have returned to normal now.
Monday, got the "Internet Explorer cannot display the page" again -- did the Windows Diagnostic and this is part of what it said:--
WinSock status info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info Redirecting user to support call
Network adapter status info Network connection status: Connected
Managed to coax it into working that time.
Tuesday, same problem, so I ran the WinsockxpFix and so far, it has been alright ever since. Hope the problem does not keep re-occurring.
Thankyou once again for all your assistance... Best wishes.. gladysclancy.