Hello and welcome to Techspot.
All items in your AVG Antispyware log say "No Action Taken". That`s because you haven`t told AVG Antispyware to quarantine it`s results as per the instructions. See this pictorial guide.
Run this Symantec/Norton removal tool.
1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.
2. Download the attached avengerscript.txt and save it to your desktop
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
3. Now, start The Avenger program by double clicking on its icon on your desktop.
Under "Script file to execute" choose "Load script from file".
Now click on the folder icon which will open a new window titled "open Script File"
navigate to the file you have just downloaded, click on it and press open
Now click on the Green Light to begin execution of the script
Answer "Yes" twice when prompted.
4. The Avenger will automatically do the following:
It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
5. Please attach the content of c:\avenger.txt into your reply
Post fresh HJT, Combofix and AVG Antispyware logs.
Also, let me know the results of the AVG Antirootkit scan.
Regards Howard :wave: :wave:
This thread is for the use of novirusalicia only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.