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HJT Log - Frustrating!

By JojoBean237
Oct 15, 2007
  1. Hello, just found out about this site, I hope you guys will help me fix my problems.

    Recently my computer started acting up and I've noticed some strange files in windows. Also my task manager has been disabled, and all the methods I've tried to enable it have failed. Regardless, here's my HJT log file. Thanks for your input!
     
  2. Rik

    Rik Banned Posts: 3,814

    You need to have a read of this - If your system is infected. Read this before deciding whether to CLEAN or REFORMAT.

    Then if you should wish to proceed with cleaning your system you need to go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, Combofix, and AVG Antispyware logs as ATTACHMENTS into this thread, only after doing the above.


    This thread is for the use of JojoBean237 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. JojoBean237

    JojoBean237 TS Rookie Topic Starter

    All steps have been completed. Wow that was time consuming, but my computer seems to be running a lot smoother now :) Thanks!

    Just to be sure here are the updated logs.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    viewpoint
    viewpoint manager
    viewpoint toolbar

    Close control panel.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Viewpoint Manager Service

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ViewpointService.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)

    O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)

    O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)

    O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)

    O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)

    O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)

    O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)

    O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)

    O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)

    O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)

    O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)


    O2 - BHO: Her - {971D5B7B-F7DF-43ee-B771-6B7FA09975C3} - C:\WINDOWS\system32\sipov.dll (file missing)

    O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)

    O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)

    O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)

    O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)

    O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)

    O2 - BHO: oembios32.msdn_hlp - {D79E1D43-C805-40EF-8ACB-DFFB17E9A4AF} - C:\WINDOWS\system32\oembios32.dll (file missing)

    O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)

    O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)

    O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)

    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Viewpoint<Delete the entire folder.

    Reboot into normal mode and rehide your protected OS files.

    Post fresh HJT and Combofix logs.

    Also, let me know the results of the Panda Antirootkit scan as per step11 of this thread.
    .


    Regards Howard :wave: :wave:

    This thread is for the use of JojoBean237 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. JojoBean237

    JojoBean237 TS Rookie Topic Starter

    Hello! Update: All the steps have been followed and completed. Thanks a bunch for the help, here are the updated logs and the results from Pavark.exe.



    [​IMG]
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your log files look clean.

    Unless you`re having any other problems, you should be good to go.

    If you`re not having any problems, please do the following.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of JojoBean237 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. JojoBean237

    JojoBean237 TS Rookie Topic Starter

    I think I love you Howard! :D

    This site rocks, yesterday my computer was running like crap, now it's back to it's former glory. Thanks a bunch for the help :) I'm definitely sticking around these boards!

    This thread is now closed: If you need this thread unlocking, please pm a moderator with a link to the thread.

    Only the original thread starter can do this. Anyone else, will be ignored.
     
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