HJT log; Help browser runing really slow
- Thread starter Caasi
- Start date
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tomrca
Posts: 924 +3
hi Caasi.
tartunfortunately there are some nasties in your log. to start cleaning your pc CLICK HERE and follow the instructions exactly.
it is very important that you move hijack this from your desktop and place in it's own folder within programme files, then change it's name to 'analyse1991'
after you have completed the scanning etc, post a fresh hjt log and an avg log, that is produced by avg anti-spy ware programme.
see you soon::wave:
this thread is for Cassi only. do not post here if you have similar problems
tartunfortunately there are some nasties in your log. to start cleaning your pc CLICK HERE and follow the instructions exactly.
it is very important that you move hijack this from your desktop and place in it's own folder within programme files, then change it's name to 'analyse1991'
after you have completed the scanning etc, post a fresh hjt log and an avg log, that is produced by avg anti-spy ware programme.
see you soon::wave:
this thread is for Cassi only. do not post here if you have similar problems
howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
Your system is infected with several nasties.
Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.
If after reading the above, you wish to clean your system, do the following.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Your system is infected with several nasties.
Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.
If after reading the above, you wish to clean your system, do the following.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
It appears you`re running more than one antivirus programme. This is not recommended, will slow your system down and can cause serious conflicts. I recommend you uninstall Symantec/Norton. If you have any problems with the uninstall, see this thread HERE.
I don`t know why you couldn`t get an AVG Antispyware report, but it`s quite important that I see one. See these instructions HERE, then try and post an AVG Antispyware log into your next reply.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
AIM Lite
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Microsoft
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
msmsger.exe
aimlite.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {E03C740E-BB24-4d3c-B92A-6F84DE1DD99C} - C:\WINDOWS\system32\xlikbdlp.dll (file missing)
O4 - HKLM\..\Run: [Microsoft] msmsger.exe
O4 - HKLM\..\RunServices: [Microsoft] msmsger.exe
O4 - HKCU\..\Run: [Microsoft] msmsger.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\Program Files\AIM Lite<Delete the entire folder.
msmsger.exe<Search your system for this file and delete all instances found.
Reboot into normal mode and rehide your protected OS files.
Post a fresh HJT log as well as an AVG Antispyware log.
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
I don`t know why you couldn`t get an AVG Antispyware report, but it`s quite important that I see one. See these instructions HERE, then try and post an AVG Antispyware log into your next reply.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(if there).
AIM Lite
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Microsoft
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
msmsger.exe
aimlite.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {E03C740E-BB24-4d3c-B92A-6F84DE1DD99C} - C:\WINDOWS\system32\xlikbdlp.dll (file missing)
O4 - HKLM\..\Run: [Microsoft] msmsger.exe
O4 - HKLM\..\RunServices: [Microsoft] msmsger.exe
O4 - HKCU\..\Run: [Microsoft] msmsger.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\Program Files\AIM Lite<Delete the entire folder.
msmsger.exe<Search your system for this file and delete all instances found.
Reboot into normal mode and rehide your protected OS files.
Post a fresh HJT log as well as an AVG Antispyware log.
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Your HJT log is now clean.
The AVG log you posted is not an AVG Antispyware log, but an AVG antivirus log. They are two completely different programmes. Go and read the Instructions again in this link and follow them for AVG Antispyware.
The Aim Lite programme is known to be buggy and can cause problems. However, if you wish to reinstall it, that`s upto you.
Post an AVG Antispyware log.
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
The AVG log you posted is not an AVG Antispyware log, but an AVG antivirus log. They are two completely different programmes. Go and read the Instructions again in this link and follow them for AVG Antispyware.
The Aim Lite programme is known to be buggy and can cause problems. However, if you wish to reinstall it, that`s upto you.
Post an AVG Antispyware log.
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
T
tifc8lraz
Your Processes seem fine to me, but the AVG Log is very hard to read.
Edit:
You beat me Howard :giddy: !
Edit:
You beat me Howard :giddy: !
howard_hopkinso
Posts: 21,238 +17
Click start/run and type regedit into the run box. When the window appears, navigate to the following registry key and in the right hand pane, delete it.
HKEY_USERS\S-1-5-21-448539723-1563985344-854245398-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D869742A-E5D2-4624-96C7-AAE26170665E}
Close regedit.
Turn off system restore.(XP/ME only) See how HERE.
Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.
Post a fresh AVG Antispyware log, only if it finds anything
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
HKEY_USERS\S-1-5-21-448539723-1563985344-854245398-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D869742A-E5D2-4624-96C7-AAE26170665E}
Close regedit.
Turn off system restore.(XP/ME only) See how HERE.
Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.
Post a fresh AVG Antispyware log, only if it finds anything
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Yes, you can now turn on your protection.
Regards Howard
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Regards Howard
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of Caasi only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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