rogerrabbit
Posts: 7 +0
there you go i hope i have done it right
hjt log
- Thread starter rogerrabbit
- Start date
- Status
howard_hopkinso
Posts: 21,238 +17
Hiya mate.
Your system is infected with some malware. Please follow the instructions below exactly.
Download LSPFix from http://cexx.org/lspfix.htm
1. Disconnect from the Internet, go to the LSPfix file and extract/unzip LSP-Fix into its own folder [C:\lspfix].
2. Open the lspfix folder and double-click on LSPFix.exe to start the program.
3. Check the "I know what I am doing" checkbox.
4. Select (highlight) all instances of 'ou7viewer.dll' in the left column under "Keep".
5. Click the arrow >> so it goes over to the right column under "Remove".
6. Click "Finish" and LSPfix will remove references to the file and restore the chain numbers.
7. Restart your computer and reconnect to the net.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Card Adapter (NETDown)<Disable the service name and/or the name in brackets.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
vcd1.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O23 - Service: Card Adapter (NETDown) - Unknown owner - C:\WINDOWS\vcd1.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\vcd1.exe
C:\windows\system32\ou7viewer.dll
Reboot into normal mode and rehide your protected OS files.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.
Also, let me know the results of the AVG Antirootkit scan.
Regards Howard
This thread is for the use of rogerrabbit only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Your system is infected with some malware. Please follow the instructions below exactly.
Download LSPFix from http://cexx.org/lspfix.htm
1. Disconnect from the Internet, go to the LSPfix file and extract/unzip LSP-Fix into its own folder [C:\lspfix].
2. Open the lspfix folder and double-click on LSPFix.exe to start the program.
3. Check the "I know what I am doing" checkbox.
4. Select (highlight) all instances of 'ou7viewer.dll' in the left column under "Keep".
5. Click the arrow >> so it goes over to the right column under "Remove".
6. Click "Finish" and LSPfix will remove references to the file and restore the chain numbers.
7. Restart your computer and reconnect to the net.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Card Adapter (NETDown)<Disable the service name and/or the name in brackets.
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
vcd1.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O23 - Service: Card Adapter (NETDown) - Unknown owner - C:\WINDOWS\vcd1.exe (file missing)
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\vcd1.exe
C:\windows\system32\ou7viewer.dll
Reboot into normal mode and rehide your protected OS files.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.
Also, let me know the results of the AVG Antirootkit scan.
Regards Howard
This thread is for the use of rogerrabbit only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
rogerrabbit
Posts: 7 +0
new hjt log file
could you please have a look at this . many thanks
could you please have a look at this . many thanks
howard_hopkinso
Posts: 21,238 +17
Your HJT log is clean as a whistle. However, without seeing the rest of the requested logfiles, I can`t say with any certainty whether your system is clean.
Regards Howard
This thread is for the use of rogerrabbit only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Regards Howard
This thread is for the use of rogerrabbit only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
rogerrabbit
Posts: 7 +0
thanks a million mate
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