hi everyone, a friend of mine has a relatively new computer (less than a year old) - HP, Amd 2800+, 512 ram, 160gb hd, windows xp home. shes saying that she experiences horrible slow down on startup, the mouse disappears and it takes a while for it to come to. when it does, it barely works and actually completely freezes on remedial tasks, like opening aol and so on. i have yet to see her comp, but i figured that someone here might have experienced something similar to this and can give me a heads up on what to look for or what to do. much thanks for any advice.