how do i get out of safe mode?

[empirebaypete]

G'day all.

I've only had a PC for a few months, and now have a problem.
I'm running Windows XP.

it started when I got some spyware on the computer. Now I'm pretty
sure I can solve that.

The problem I have is that whilst trying to solve the spyware problem
I was having problems getting my computer to boot into safe mode.

Everytime i tried I would get safe mode in all 4 corners of my monitor
and Microsoft........etc on the top, but no task bar or start menu. Actually
the task bar, menu and desktop icons would appear for a fraction of a
second.

Then I came across a website....Nortons I think that said go
Start-Run MSconfig
then in the Bootini tab click on restart in safe mode

I did that and now the computer will only start in Safe Mode.
But I still have no task bar, or start menu. I've tried adjusting the vertical
settings on the monitor but there is definitely no task bar.

Can someone please please help me to get out of safe mode.
please bear in mind i've only had a pc for a few months though.

And I realise now that instead of trying to sort the problem out i should have asked.
A lesson learned the hard way.

thanks

Pete

 

[Ididmyc600]

Hi

when you get into safe mode do a ctrl alt del and choose task manager or do a ctrl shift and escape , on the first tab choose new task and enter explorer, if nowt else it will let you get to the boot ini file to change it back.

If you manage to get into normal mode post back and let us know what problems you are having, there are a lot of experts on the forum who can advise you..

 

[empirebaypete]

Thanks IDIDMYC600.

I appreciate the advise.

Due to work commitments I may not be able to sit in front of my computer for a couple of days. But I will certainly try it and get back to you

Cheers

Pete

 

[AmpedSeq]

press F8 at startup and click and start computer with last good known configurations

 

[empirebaypete]

Tried that AmpedSeq but I turned off the restore system function
when i was trying to get rid of the spyware. That was part of the
instructions I had.

thanks anyway

 

[N3051M]

Then I came across a website....Nortons I think that said go
Start-Run MSconfig
then in the Bootini tab click on restart in safe mode

Silly question, but have you tried the reversal of this? ie untick the /safeboot option?

The missing taskbar/icons/etc relate to explorer.exe being missing or not loaded up properly. How did you go with following ididmyc600's advice?

Here's a trick if you can't get the taskbar back. Open Task Manager with the CTRL + ALT + DEL then click on New Task. This is the same as going to Start>Run command. So you can type in say, msconfig into it same as you would type it into the Run box, opening My Computer by typing that to the box or (for example) c:\Windows\ and it should open up a window in the directory specified.

 

[smore9648]

I second that.

Silly question, but have you tried the reversal of this? ie untick the /safeboot option?

 

[empirebaypete]

G'day N3051M,

yes Ididmyc600's advice was good as was yours about the task manager.
and no not a silly question at all smore9648.

I didn't know that i could do that with the task manager.
i only got to fix it late last night.
just been too busy in work to get to it.

my problems started when I had a message about
ibm00003.exe, then virus called TR/Vundo.gen. also
my macafee antivirus would not start.

now I seem to have got rid of imb00003.exe and TR/Vundo
and then fixed the macafee up by using their forum.
The computer will now start in safe mode too.

However I've taken a look at the forum about internet security
and I'll try and run the programs suggested sometime today.
although my macafee says the computer is clean and what
happened this week, I'll take a bit of convincing.

it's been a big learning curve for me this week.

thanks for your time and help

cheers, empirebaypete

 

[howard_hopkinso]

I`m glad you got your problem sorted.

However, just to be on the safe side.

Go and read the Trojan Pakes and other nasties preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as attachments into a new thread in our security and the web forum.

Regards Howard